Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,727 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Well made& excellent service.”

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Posted 3 months ago

“Great quality, stylish pieces, and a reliable fit. Hobbs never disappoints”

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Posted 3 months ago

“Good customer service . Well made clothes . Lovely stores”

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Posted 3 months ago

“Overall good”

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Posted 3 months ago

“I love clothes from Hobbs. They are always beautifully made with lots of lovely finishing touches.”

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Posted 3 months ago

“I love the styles, quality and finish of Hobbs products and keep coming back for more. It is my go to brand for dresses, knitwear and coats.”

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Posted 3 months ago

“Good quality clothing if you are looking for something special.”

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Posted 3 months ago

“Poor shipping service”

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Posted 3 months ago

Hi Shalla. Thank you for taking the time to leave this feedback. I’m truly sorry our shipping service fell short in your experience. We hope to make your next experience a better one.

Posted 3 months ago

“Hobby is a friendly, efficient firm which deals with excellent quality clothing.”

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Posted 3 months ago

“As always very prompt delivery and both items of a high quality.”

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Posted 3 months ago

“Usually fine but not all of order received yet”

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Posted 3 months ago

Hello there, Thank you for letting us know. I’m sorry to hear that not all of your order arrived together. I can see this has now been resolved for you and appreciate your patience.

Posted 1 month ago

“Use useless couriers. Don’t buy online”

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Posted 3 months ago

Hi Mark. Thank you for taking the time to share your feedback. I’m really sorry to hear you had a poor experience with our courier service. This isn’t up to the standard we aim for and your experience will be raised and reviewed.

Posted 3 months ago

“Quality items just a bit pricy so tend to shop in sales.”

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Posted 3 months ago

“The jumper arrived fairly quickly, service good, but I feel value for money is poor.”

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Posted 3 months ago

Hello there, Thank you for taking the time to share your feedback. I’m glad to hear the jumper arrived quickly and that you found our service satisfactory, though I’m sorry to hear you feel the value for money isn’t right. I’ll pass your comments about value and pricing to our team so we can review and look for ways to improve the overall value of the product range. If there’s anything specific you’d like us to consider or any other details you want to share, please let us know.

Posted 1 month ago

“Good quality stylish products. Have bought both in store and on line. Excellent service on both methods. Good they do both standard and petite fittings though a greater choice in petite would be nice. The fact that Hobbs still have stores in the north is excellent unlike certain other quality brands.”

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Posted 3 months ago

“I’ve yet to receive my order. Enquiry raised with customer service and I’ve still to receive an update from them despite the carrier admitting the item has been lost in the network.”

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Posted 3 months ago

Good morning, Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused. We understand how frustrating this must be, especially after being informed that the parcel has been lost by the carrier. Please be assured that this matter is being reviewed, and a member of our Customer Care team will be in contact with you shortly to provide an update and advise on the next steps. Thank you for your patience while this is investigated, and we apologise again for the delay in communication. Kind Regards - Hobbs Customer Care

Posted 3 months ago

“Great quality”

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Posted 3 months ago

“Love Hobbs quality and variety”

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Posted 3 months ago

“Package was delivered neatly and timely.”

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Posted 3 months ago

“Hobb's petite sizes should be reviewed because petite dresses are often still too long”

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Posted 3 months ago

Hobbs is rated 4.4 based on 3,727 reviews