Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,639 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Hobb sells quality clothes and accessories. The sizing can be a bit tricky but generally I feel the sizing is generous. Pricing feels high sometimes but youre buying quality items. The sales are always watching out for.”

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Posted 3 weeks ago

“Good brand, good service”

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Posted 3 weeks ago

“I have purchased numerous items from Hobbs, and have lived each garment. It's a very easy website to navigate and the products are accurately described and shown. It's especially helpful that they display the garment from numerous positions.”

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Posted 4 weeks ago

“Always great quality and cut. An elegant wardrobe.”

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Posted 4 weeks ago

“Material so cheap and style so poor and old and outdated”

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Posted 4 weeks ago

I’m really sorry to hear you’re disappointed with the materials and the style. That’s not what we want for our Hobbs products. If you’d like, we can look into a return, or refund for you. Please share your order number and a brief description of what went wrong, and we’ll sort this out quickly. Thank you for letting us know, and we’ll do our best to make this right.

Posted 2 weeks ago

“Beautiful dress ,quality , style all perfect so sorry it was slightly too tight on bust”

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Posted 4 weeks ago

“Excellent delivery and very helpful at customer services”

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Posted 4 weeks ago

“Love Hobbs clothes, particularly happy that they do a petite length but sleeves invariably too long and need to be altered.”

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Posted 4 weeks ago

“These fit very well and are comfortable”

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Posted 4 weeks ago

“quick delivery and great quality.”

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Posted 4 weeks ago

“Reliable choice of work outfits. Smart quality.”

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Posted 4 weeks ago

“Very stylish Jackie O top”

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Posted 4 weeks ago

“The dress delivery was delayed”

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Posted 4 weeks ago

“I love Hobbs clothes, their style’s are elegant, stylish, made with quality fabric.”

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Posted 4 weeks ago

“This years Bolero has been a disaster and I given verbal feedback several times. I have had 9 boleros(some from another store) in Med & Large in different colours. ALL had an issue with the left front(when on). The curve didn't match the other side, overall the L side was smaller, curve higher up. Most also had an issue with the left side seam being more tapered than the other side. Consequently none of them fitted symmetrically.. Clearly a supplier issue.”

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Posted 4 weeks ago

Hi Helen, Thank you for taking the time to share such detailed feedback, and we’re very sorry to hear about your experience with the Bolero this year. We completely understand how frustrating it must have been to try multiple pieces across different sizes and colours and still encounter the same issue with the fit and symmetry. Your comments about the left front curve and side seam tapering are very helpful, and we truly appreciate you bringing this to our attention. This is certainly not the standard we aim to deliver. We will ensure your feedback is passed on to our product and supplier teams so it can be investigated further. Thank you again for highlighting this, feedback like yours helps us identify and address potential production issues. Kind regards, Hobbs Customer Care

Posted 4 weeks ago

“Love Hobbs and this jacket is ace. Its beautiful colour and warmth. I would tecommend.”

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Posted 4 weeks ago

“The whole shopping experience was smooth, and the free return made the process simple and hassle-free.”

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Posted 4 weeks ago

“I enjoy shopping with Hobbs and feel confident about the sizing, quality and the delivery of their clothing. I particularly like the way you are kept informed at each stage and everything is nicely packaged.”

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Posted 4 weeks ago

“Great customer service. Just hard to judge fit; to return, I had to go to the closest airport.”

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Posted 4 weeks ago

“Arrived on time and prompt delivery”

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Posted 4 weeks ago

Hobbs is rated 4.4 based on 3,639 reviews