Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,597 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,597 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“The dress was ok but too big. Returning from the US seems to be impossible. I have been sent 3 different waybills - all invalid so I cant arrangle for DHL pickup. I have been assured by an AI bot that this has been "escalated" - Twice. Still no working return label. It would be refreshing to actually talk to a human being, perhaps they could figure out how to accomplish a return.”

Helpful Report

Posted 3 weeks ago

We’re sorry for the trouble with your return labels and the repeated issues with the waybills. We understand how frustrating that is, especially when you’re trying to return from the US. If you’d like us to look into this further, please contact our customer service with your order number and any relevant details so we can assist.

Posted 2 weeks ago

“Love some of Hobbs offerings but often overpriced. Finish is sometimes not quite as it should be so I only usually buy when there are offers.”

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Posted 3 weeks ago

“Love my new braclet very stylish”

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Posted 3 weeks ago

“Good delivery service, clothes nicely packed.”

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Posted 3 weeks ago

“The grace satin dress is gorgeous. Well cut and so elegant and though understated it feels so sumptuous. Really great length. Perfect style”

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Posted 3 weeks ago

“Stylish, classical, beautifully made...what's not to love!”

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Posted 3 weeks ago

“Deliveries always prompt and easy to return unsuitable items. Plenty of lovely clothes to choose from.”

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Posted 3 weeks ago

“I find Hobbs to be excellent service and good quality products for the price”

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Posted 3 weeks ago

“Always no problem if the clothes are not right. Beautiful clothes if they are right.”

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Posted 3 weeks ago

“Order was slow to come”

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Posted 3 weeks ago

“Love the quality and detail”

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Posted 3 weeks ago

“Really lovely jacket smart casual good quality fits well fair price good delivery”

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Posted 3 weeks ago

“Ordered on line took some time to artive”

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Posted 3 weeks ago

“Perfect fit and sits excellent on the body. Amazing purchase”

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Posted 3 weeks ago

“Quick delivery. Well packaged. Easy to use website.”

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Posted 3 weeks ago

“Great website easy to use giving all the imformation you need. Hobbs quality second to none.”

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Posted 3 weeks ago

“Products always arrive well presented and packaged. A little pricey but quality is reflected in this. Take advantage of the discounted prices when sales are on, typically between 20 to 25%.”

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Posted 3 weeks ago

“Lovely versatile dress.”

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Posted 3 weeks ago

“very good love the feel”

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Posted 3 weeks ago

“Perfect fit for my size 16.”

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Posted 3 weeks ago

Hobbs is rated 4.4 based on 5,597 reviews