Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,591 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Beautifull colour and cut. The pattern of flowers is gorgeous and the silk flows perfectly over the body.”

Helpful Report

Posted 3 weeks ago

Hi Angela, Thank you for your lovely feedback. We’re delighted you’re happy with your beautiful Monica Silk Dress and the colour, cut, and floral pattern and also how the silk flows nicely over the body. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Was attracted to the colour of this dress initially, but once I tried it on I love the shape/style and the way the full skirt hangs. Feels lovely to wear!”

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Posted 3 weeks ago

Hi there, Thank you for your lovely feedback. We’re delighted you love your beautiful Hobbs dress shape and the way the full skirt hangs. We hope that you will enjoy wearing it to many occasions. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“I feel that Hobbs is not the label it used to be. Sizing is off. Quality is inconsistent. Items arrived 'shoved' into the delivery bag, full of creases which would require professional steaming to allow them to be worn. I have returned so many items this season that I hesitate to order anything from 5his label.”

Helpful Report

Posted 3 weeks ago

Hi there, We’re very sorry to hear about your recent experiences and truly appreciate you taking the time to share such detailed feedback. We’re disappointed to learn that the sizing, quality, and presentation of your items have not met your expectations, as this is not the standard we strive to uphold. We understand how frustrating it must be to have to return multiple items, and we regret the inconvenience this has caused. Your comments regarding inconsistent sizing, product quality, and packaging have been noted and will be shared with the relevant teams so we can review and improve. We value your loyalty and are sorry to hear that this has impacted your confidence in ordering from us. We are committed to making improvements and hope we can restore your trust in the future.

Posted 3 weeks ago

“I buy from Hobbs on a regular basis. Whenever in store I have always received excellent service and good advice. The clothes I have bought over the years last and are frequently my favourite outfits.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your lovely feedback. We’re thrilled that you consistently receive excellent service from us at Hobbs and that the clothes you’ve bought over the years last well and are your favourite outfits. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Always relaible great quality”

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Posted 3 weeks ago

Hi there, Thank you for your lovely feedback. We’re thrilled you found Hobbs reliable and great quality. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Lovely material, great colours a little on the large size, but looks beautiful on.”

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Posted 3 weeks ago

Hi Susan, Thank you for your lovely feedback. We’re delighted you love the material and colours of your Hobbs purchases. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

““With online orders, there is a risk that products from China may have sizes that do not match the label.””

Helpful Report

Posted 3 weeks ago

Hi there, We’re very sorry to hear that the sizing did not meet your expectations. We understand how frustrating this can be, especially when ordering online. We aim to provide consistent and accurate sizing across all our products, and we regret that this was not your experience on this occasion. Your feedback has been shared with our product team so we can review and improve going forward.

Posted 3 weeks ago

“Perfect fit. Excellent qualità as usual.”

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Posted 3 weeks ago

Hi Helen, Thank you for your lovely feedback. We’re delighted you enjoyed the fit and the quality of your Hobbs Felicity Cardigan, as always. We’ll pass your kind words to the team and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Excellent service and quality items.”

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Posted 3 weeks ago

Hi there, Thank you for your lovely feedback. We’re thrilled you’re happy with the service and the quality of our Hobbs items. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Loved the cardigan the service from hobbs excellent as always”

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Posted 3 weeks ago

Hi Susan, Thank you for your lovely feedback. We’re thrilled you’re enjoying your beautiful Tresco Cardigan and the service that we provide to you. We’ll pass your kind words to the team. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Website easy to navigate. Packaged well. Quick delivery. Quality clothing.”

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Posted 3 weeks ago

Hi Theresa, Thank you for your lovely feedback. We’re so pleased you’re happy with our Hobbs website, packaging, delivery and the quality clothing that we provide. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Hobbs are an excellent firm.”

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Posted 3 weeks ago

Hi Christopher, Thank you for your lovely feedback. We’re delighted that you think Hobbs is an excellent firm and appreciate you taking the time to share your experience and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Absolutely beautiful shoe. Detail sets them apart from most other occasion shoe.”

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Posted 3 weeks ago

Hi Anita, Thank you for your lovely feedback. We’re glad to hear you enjoyed the helpful service of the staff in our Hobbs store and the beautiful dress selection we offer. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“Excellent customer care at the Bury St. Edmunds shop. Julie was patient and friendly. She brought different sizes and styles of dresses for me to try on until I found the perfect one to wear for my son’s wedding.”

Helpful Report

Posted 3 weeks ago

Hi Diana, Thank you for your lovely feedback. We’re delighted that Julie in our Hobbs Bury St Edmunds store looked after you and helped you find the perfect dress for your son’s wedding. We’ll pass your kind words to Julie and I’m sure she’ll be thrilled. best wishes for your son's wedding ! We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 3 weeks ago

“The top was ordered at Easter so it took 3 days to despatch. Evri then took 11 days to deliver it after arriving at the delivery depot. I live rurally and the courier said he can't afford to come out here very often. Whilst this doesn't reflect well on Evri, it doesn't reflect well on Hobbs either.”

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Posted 3 weeks ago

“As a short plus size, I appreciate the range of options in sizing offered as well as the range of products”

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Posted 3 weeks ago

Hi Sarah, Thank you for your review. We’re glad you appreciate the sizing options and product range. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 weeks ago

“Love the brand, the quality and value. Online is super easy and the staff in store offer, without exception, the very best customer experience.”

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Posted 3 weeks ago

Hi Annette, Thank you for your wonderful feedback. We’re thrilled you love our Hobbs brand, the quality, and value, and that you have a positive online and in-store experience. We’ll ensure the great service continues. Thank you for your support and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 weeks ago

“Tried on for size in store, v helpful staff, but not in the co,out I wanted. Easy and quick to order online. Arrived in good time. Perfect.”

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Posted 3 weeks ago

Hi Frances, Thank you for your lovely feedback. We’re glad our team could help in-store, and that your online order for the Selborne Jacket arrived quickly and met your expectations. Thank you for your support and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 weeks ago

“Just what was required”

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Posted 3 weeks ago

Hi there, Thank you for your review. We’re glad Hobbs met your needs. Kind regards, Team Hobbs

Posted 2 weeks ago

“Beautiful clothes, dispatched on time, packaged really well. Good communication”

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Posted 3 weeks ago

Hi Elizabeth, Thank you for your lovely feedback. We’re glad you’re happy with our Hobbs clothes, dispatch timing, packaging, and communication. I hope you enjoy wearing your beautiful Agnes Dress. Kind regards, Team Hobbs

Posted 2 weeks ago

Hobbs is rated 4.4 based on 4,591 reviews