Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,594 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I have kept this as everyone says how nice it looks but I was very disappointed with it on arrival, it was very screwed up, creased and looked used. I had to steam the creases out before trying it on. The quality is not what I would expect from Hobbs”

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Posted 3 months ago

“Hobbs are a classy clothing company worth the price if you’re looking for well made clothing that’ll last a while.”

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Posted 3 months ago

“I love the style of the jumper, however, I am really disappointed with the colour representation - mine is nothing like the colour portrayed on the website. It is blue and most certainly not lavender!”

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Posted 3 months ago

“The trench coat is a good fit and nice, but it arrived looking really terrible: wrinkled and creased. I generally never recommend my purchases or the brands I prefer to others.”

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Posted 3 months ago

“I ordered the Milan Clutch for my son's upcoming wedding next month as it matched the shawl I'd already bought and also the dress I purchased from Hobbs. When I received the bag, the bag was torn open and the cloth bag inside had not protected the silk bag inside. It was stained so couldn't be used. I returned it for a refund, explaining that paper packaging does not protect the goods inside and as the package had ripped, the bag was damaged. A shame but I didn't want a replacement as it showed how easily this clutch bag could suffer staining. Very expensive and perfect colour for my outfit but wasn't to be. I advised Hobbs re this problem but no word back.”

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Posted 3 months ago

“Hobbs is always not making coats that get to your wrist and the arm measurements are just off. Nice coat but the arms didn’t fit even after sizing up twice my size.”

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Posted 3 months ago

“Unfortunately I have given 3 stars and this is due to the first visit to the store when returning the shoes for the first time. The assistant was not sympathetic or apologetic but did remind me that they could not make the pattern the same on each shoe which I appreciate but they were just too different in my opinion. I returned a few days later to refund the second pair of shoes and the staff were very nice and apologetic.”

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Posted 3 months ago

“Lovely dress which I would have bought but there is a fault with the setting of the right hand arm which means it doesn’t sit right on the body. I keep buying things only to find they have a fault. Last thing was a cardigan which had a line of different colour due to fading. Quality seems to have declined.”

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Posted 3 months ago

“Like Hobbs clothes, plenty of choice. Includes knee length dresses, better than the ankle length from most retailers. Like the fabric and patterns.”

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Posted 3 months ago

“The dress is perfect, however, I ordered an 18, which was too big, when there was 15% off. I returned it immediately and ordered a 16, which showed 2 in stock, again with 15% off. 2 days later I recieved an email saying not available. 3 days after that another email saying it was available, but no longer 15% off. As it was for a wedding, and I'd bought all accessories I had no choice but to pay full price”

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Posted 4 months ago

“Would prefer less polyester items especially tops”

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Posted 4 months ago

“Lovely material but colour very dull. Not like picture. So looked drab when on me.”

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Posted 4 months ago

“The quality isn't the best, especially for the price of some items.”

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Posted 4 months ago

“Ordered on line and it seemed to go seamy from start to finish. Dress was wrapped in 1x sheet of tissue very creased, Delivery was by Evri during wet weather and the box was really wet and contents damp had to up for a day to get rid of damp feeling.”

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Posted 4 months ago

“Great styles and nice quality clothing”

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Posted 4 months ago

“Warm .Neck could fasten up a bit better .”

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Posted 4 months ago

“I like the Belgrave trousers. For the price I would have expected the trousers to be lined; they do look really unfinished which is a shame. The trousers are also extremely long and will need to be altered.”

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Posted 4 months ago

“Nice clothes but a lot of the dresses are too short. I am 5ft 10”

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Posted 4 months ago

Hello there, Thank you for sharing your feedback. I’m sorry to hear that many of the dresses felt too short for you—especially at 5ft 10. We understand how important a proper fit is, and we appreciate you bringing this to our attention. I’ll pass your comments to our product team to review length options and consistency across styles so we can improve this for taller customers.

Posted 4 months ago

“Dress is beautiful and just a great fit however I did send it back and will re-ordered it. The stitching around the waist band had caught the bottom of the over layer, looked fine when hanging up but when it was on it buckled, causing a pleat over the hip that stuck out Lots of money to pay for a defective dress. I am hoping the next one is perfect.”

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Posted 4 months ago

Hello there, I’m really sorry to hear that the dress you received arrived with a defect and that this affected your experience. That isn’t the standard we aim for, and I completely understand your frustration. Please be assured I’ll pass your comments to our product team so this can be reviewed and addressed to prevent it from happening again.

Posted 4 months ago

“Good choice of dresses and good quality but sizes are different across the styles in my experience”

Helpful Report

Posted 4 months ago

Hello there, Thank you for your feedback. I’m sorry to hear that you experienced inconsistencies with sizes across different styles. We understand how frustrating that can be and appreciate you bringing it to our attention. I’ll pass this on to our product team so we can review sizing and ensure more consistency across styles.

Posted 4 months ago

Hobbs is rated 4.4 based on 5,594 reviews