Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,638 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Español

“Beautiful dress . Delicate colours and it flows. Highly recommend”

Helpful Report

Posted 4 months ago

“Great website and easy to navigate. Efficient service.”

Helpful Report

Posted 4 months ago

“Quality product as I would expect from hobbs”

Helpful Report

Posted 4 months ago

“The coat is beautiful and well made. But the sleeves are way too long for my size. I will have to get it altered.”

Helpful Report

Posted 4 months ago

“I initially ordered this jacket in size 10 was too snug. so returned .I then ordered size 12 via Next but this jacket arrived crumpled and puckering around the sleeves so returned.I ordered 12 from Hobbs and is perfect .”

Helpful Report

Posted 4 months ago

“In store very professional. Helped to make me feel a million dollars.”

Helpful Report

Posted 4 months ago

“Professional and informative services”

Helpful Report

Posted 4 months ago

“Lovely piece”

Helpful Report

Posted 4 months ago

“Looks good, great quality, very smart, can be worn with jeans or smart office suit.”

Helpful Report

Posted 4 months ago

“Too tight for a 14 . Dragged on ground even tough I'm tall”

Helpful Report

Posted 4 months ago

Sorry to hear the fit isn’t working for you and the hem drag, this isn’t what we want for our customers. We’d like to look into this with our Customer Care team and find a suitable resolution. If you’re able, please share your order number and any photos of the issue so we can assess the best option for you.

Posted 4 months ago

“What a stunning faux fur coat and available in petite. I am in awe of the quality and perfect fit the colour is as shown. Cannot belive the price point for such a beautiful garment. I purchased it as a treat to me!”

Helpful Report

Posted 4 months ago

“Seeing my delivery just disappeared en route from your warehouse to your shop in Brent X and you don't appear to track your items I can't get over your incompetence. On top of that you are now asking for a review for an item you should know I never received as you have now cancelled the order and returned my money, having just sat on my funds and waited for me to contact you.”

Helpful Report

Posted 4 months ago

I’m really sorry to hear about the missing delivery and the frustration with the order cancellation and refund. This isn’t the service we aim to provide. We’d like to look into this with our Customer Care team and resolve it for you. Once we have these, we’ll investigate and get back to you with a resolution as soon as possible. Again, apologies for the inconvenience this has caused. Your feedback will help us improve.

Posted 4 months ago

“Nice fitting floaty wedding guest dress. Very well made It was sent out promptly and very well boxed and wrapped in tissue paper as well. I bought it at sale price and couldn't be happier with my purchase Would definitely use Hobbs again”

Helpful Report

Posted 4 months ago

“Generally, impressed and satisfied with clothes that I purchase.”

Helpful Report

Posted 4 months ago

“I bought on line. Delivery very quick and items packaged very well. Returns are simple and free too!”

Helpful Report

Posted 4 months ago

“Once ordered the dress arrived quickly. Packed very well.”

Helpful Report

Posted 4 months ago

“Quirky, on trend, soft and comfortable , good price, although this week there is a reduction!”

Helpful Report

Posted 4 months ago

“Excellent communication and easy ordering process”

Helpful Report

Posted 4 months ago

“Usually find something in my style”

Helpful Report

Posted 4 months ago

“Have ordeted this umberalla twice. First time clicl and collect did not arrive in store Second time next day delivery to home address. 3 days later still not received it. Hobbs used Evri always a diaaster.”

Helpful Report

Posted 4 months ago

Good afternoon David, Thank you for taking the time to share this, and I’m so sorry for the ongoing frustration you’ve experienced. Having your click‑and‑collect order not arrive, then paying for next‑day delivery only for it to still be delayed is incredibly disappointing — especially when you’ve now had to try twice. I completely understand how frustrating this is, and I’m sorry for the inconvenience caused by the delivery issues. Your comments have been passed on to the relevant teams, including feedback about the courier, so we can work on improving this experience. If your order still hasn’t arrived, please email us at customerservices@hobbs.co.uk with your order number and we’ll look into this urgently for you.

Posted 4 months ago

Hobbs is rated 4.4 based on 5,638 reviews