Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,638 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Very disappointed that I bought this coat and almost immediately found that it was reduced by 15%. I didn’t think that new stock would be reduced so quickly.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Love Hobbs bought many items of clothing and jewelry over the years love the style and quality outstanding”

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Posted 4 months ago

“Stylish good quality , good shape clothes, great packaging”

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Posted 4 months ago

“First pair arrived with one shoe yellowed and dirty ...sent them back Second pair arrived with one shoe yellowed and faded ...sent them back aswell Only two pairs in my size in stock and both are not fit to wear .... Suggest a quality controller checks these things BEFORE they are sent to customers...after all it's the customer who pays the delivery fee. No shoes for my sons wedding and nearly £8 down .... VERY disappointed in a supposedly reputable company. Star rating would have been zero if it was possible to do so”

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Posted 4 months ago

I’m truly sorry to hear your experience with the first two pairs. That isn’t acceptable, and I understand how disappointing this must be, especially with a delivery issue and a special occasion coming up. We’d like to investigate with our Customer Care team and find a suitable resolution. If you’re open to it, please share your order number and photos of the faulty shoes so we can look into this promptly. We’ll also review stock to prevent this from happening again. Again, apologies for the hassle and disappointment. Your feedback will help us improve.

Posted 4 months ago

“Ordered on line and it seemed to go seamy from start to finish. Dress was wrapped in 1x sheet of tissue very creased, Delivery was by Evri during wet weather and the box was really wet and contents damp had to up for a day to get rid of damp feeling.”

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Posted 4 months ago

“Good fit . Stylish and good quality”

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Posted 4 months ago

“Love the bracelet very classy sometimes I feel shop staff are a bit judgmental”

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Posted 4 months ago

“It's my 3rd dress from Hobs very pleased.”

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Posted 4 months ago

“I like the colour. it is good for spring”

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Posted 4 months ago

“Great service and delivered in a timely manner”

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Posted 4 months ago

“Delivered on time and easy to return. Would be happy to order online from Hobbs again.”

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Posted 4 months ago

“.Nice shop”

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Posted 4 months ago

“Always great items”

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Posted 4 months ago

“Excellent website easy to navigate and very easy return policy with speedy refund process much much improved since a few years ago”

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Posted 4 months ago

“Beautiful fit,true to size,elegant and as usual Hobbs perfection!”

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Posted 4 months ago

“My go to place for special occasion wear.”

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Posted 4 months ago

“Absolutely beautiful fit.”

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Posted 4 months ago

“Absolutely love this dress. Keeping it for a party in the summer. I knew it was very long but have had it shortened to lower calf rather than ankle length.”

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Posted 4 months ago

“I found Hobbs very easy to order with a good choice of women’s wear.”

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Posted 4 months ago

Hobbs is rated 4.4 based on 5,638 reviews