Login
Start Free Trial Are you a business? Click Here

Hobbs Reviews

4.4 Rating 3,794 Reviews
87 %
of reviewers recommend Hobbs
Company Reviews Product Reviews
53,248
 Metrics Info
4.4
Based on 3,794 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hobbs Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch
Anonymous
Hobbs Customer
“Excellent service, not so sure about the returns route though.”
Helpful Report
Posted 5 months ago
Diane
Hobbs Customer
“After sorting out my return label. Straightforward. Delivery good.”
Helpful Report
Posted 5 months ago
Bernice
Hobbs Customer
“Have been a customer of Hobbs stores for a number of years and recently online. I find their clothes timeless, well made and high quality.”
Helpful Report
Posted 5 months ago
Sarah
Hobbs Customer
“Generally good quality clothing at reasonable price. Well done for the eco friendly packaging.”
Helpful Report
Posted 5 months ago
Anonymous
Hobbs Customer
“I have had 8 emails so far to tell me someone will be in touch re my complaint but as yet no one has been in touch”
Helpful Report
Posted 5 months ago
Thanks for letting us know. We’re sorry you haven’t heard back yet. We haven’t been able to locate any emails from you, so you might find it quickest to reach out to us via our webchat here: https://www.hobbs.com/contact-us.html Our team will be happy to help straight away.
Posted 5 months ago
Pauline
Hobbs Customer
“Arrive in time as stated, good communication on delivery, over all very satisfied. Thank you”
Helpful Report
Posted 5 months ago
Anonymous
Hobbs Customer
“meet the expectations most of the time”
Helpful Report
Posted 5 months ago
Anonymous
Hobbs Customer
“Clothes handbags and shoes are excellent would buy anytime.”
Helpful Report
Posted 5 months ago
Penny
Hobbs Customer
“I love your products, but please can we see petite models instead of tall ones, and can you please introduce more into the petite range. Otherwise, all good - you are my favourite go-to shop!”
Helpful Report
Posted 5 months ago
Patricia
Hobbs Customer
“I never fail to be pleased with any purchase from Hobbs. The website is easy to use and the service is first class. The packaging is always extremely good too.”
Helpful Report
Posted 5 months ago
Jayne
Hobbs Customer
“Beautiful well cut, well made great fabric clothing”
Helpful Report
Posted 5 months ago
CARMEN
Hobbs Customer
“Always provide a tip to service whether in store (Birmingham) or on-line. Very happy with my shopping experiences.”
Helpful Report
Posted 5 months ago
Julie
Hobbs Customer
“Great quality & customer service”
Helpful Report
Posted 5 months ago
Hello there, Thank you so much for your lovely feedback! We’re delighted to hear you had such a nice experience. Your support means a lot to us, and we hope to welcome you back again soon! 💛 -Hobbs Customer Care.
Posted 1 month ago
CLAIRE
Hobbs Customer
“Rubbish support”
Helpful Report
Posted 5 months ago
Thank you for sharing your feedback with us, Claire. We’re really sorry to hear about your experience with our Customer Care Team. Our Team are reaching out to you directly today, to make sure your query is resolved as quickly as possible. We look forward to turning your experience around.
Posted 5 months ago
Bernadette
Hobbs Customer
“I have had many clothes from Hobbs. Amazing brand, excellent quality”
Helpful Report
Posted 5 months ago
Anonymous
Hobbs Customer
“Fast delivery, great packaging, smart styles for work and play.”
Helpful Report
Posted 5 months ago
Sandra
Hobbs Customer
“Excellent service. Great customer care”
Helpful Report
Posted 5 months ago
Hello there, Thank you so much for your lovely feedback! We’re delighted to hear you had such a nice experience. Your support means a lot to us, and we hope to welcome you back again soon! 💛 -Hobbs Customer Care.
Posted 1 month ago
Wendy
Hobbs Customer
“Great service”
Helpful Report
Posted 5 months ago
Hello there, Thank you so much for your lovely feedback! We’re delighted to hear you had such a nice experience. Your support means a lot to us, and we hope to welcome you back again soon! 💛 -Hobbs Customer Care.
Posted 1 month ago
Victoria
Hobbs Customer
“Quick service”
Helpful Report
Posted 5 months ago
Hello there, Thank you so much for your lovely feedback! We’re delighted to hear you had such a nice experience. Your support means a lot to us, and we hope to welcome you back again soon! 💛 -Hobbs Customer Care.
Posted 1 month ago
Gina
Hobbs Customer
“There is a good choice of style pieces and the service was super quick - ordered Saturday night and delivered Monday.”
Helpful Report
Posted 5 months ago
Hobbs is rated 4.4 based on 3,794 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request