Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,659 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Great customer service”

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Posted 6 months ago

“Great for smart and smart casual clothes Mid price point and clothes hang well.”

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Posted 6 months ago

“Bought as gift. Great price.. Speedy delivery. Slightly large.”

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Posted 6 months ago

“Poor quality items being sent out to customers without checking quality. Received two faulty belts.”

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Posted 6 months ago

Hi there Catherine, Thank you for bringing this to our attention. I'm ever so sorry to hear that you received 2 faulty belts, this is certainly not up to our usual standards. Our items are normally checked before dispatch, so we regret that this issue wasn’t caught beforehand on either occasion. Please accept our sincere apologies for the inconvenience caused. Your feedback is important to us and helps us improve our quality control processes. Kind regards, Hobbs Customer Care

Posted 5 months ago

“I am usually very happy with my product and delivery, but this time the items were in a box and it was not sealed. The items were still inside luckily but the top of the box was only folded into itself and one corner had flipped open. Not good. Also the items were very creased.”

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Posted 6 months ago

“Very nice jacket and fitting well”

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Posted 6 months ago

“I find Hobbs to be an honest trader that still believes in clothes that fit and good material. The Petra knitted jacket was a disappointing departure from their usual standard, being shapeless and made of poor material for the price. I never bothered to try it on. The refund however was properly dealt with as always”

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Posted 6 months ago

“Excellent website with good photos and full descriptions”

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Posted 6 months ago

“Never had any problem with anything that I have ordered. Returning items has always been problem free too and payment refunded promptly.”

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Posted 6 months ago

“Good quality clothes. Great customer services”

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Posted 6 months ago

“Love Hobbs”

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Posted 6 months ago

“I really like the style, quality. My only gripe is that the clothes are not the cheapest but we are still charged postage unless you spend £150. If you want next day delivery it then jumps up to £5.95!!”

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Posted 6 months ago

“Lovely clothes, very quick sending out orders and very helpful customer services.”

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Posted 6 months ago

“Love it - fits well”

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Posted 6 months ago

“Great merino sweater and fast international delivery. Love to shop from Hobbs from abroad.”

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Posted 6 months ago

“Beautiful dress and lots of compliments”

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Posted 6 months ago

“Good quality and stylish clothes with excellnt staff.”

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Posted 6 months ago

“Top tier on Customer service online and in the Windsor shop. Very efficient with all the services. I had a coat to return and I was refunded my delivery chargers back as with the Xmas rush my delivery could not make the next day. It was just one email and the issue was dealt with!”

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Posted 6 months ago

“I like the quality of Hobbs's clothing and usually can rely on the sizing being consistent. Delivery ( Rep of Ireland ) is ok, but could be faster. Returns are a bit difficult and pricey and in Ireland i cannot return to the shop as I could in the UK.”

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Posted 6 months ago

“I’ve been shopping at Hobbs for years. Classic, well made clothes.”

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Posted 6 months ago

Hobbs is rated 4.4 based on 5,659 reviews