Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,923 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to park and get to/from terminal”

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Posted 7 months ago

“Third time I've had a puncture caused by hard-core used on car parking bays”

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Posted 7 months ago

“Jetparks 1 for T2. Easy to get in, easy to park. Bus collected us quickly both directions. Driver was polite and friendly. Only down is the incredibly bad signage from the A555.”

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Posted 7 months ago

“T2 West at Manchester Airport was the perfect choice for us. Holiday Extras made it simple to book. Entry & Exit hassle free. We always use HE when we book airport parking because we have total peace of mind.”

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Posted 7 months ago

“100% satisfaction,everything was straightforward & efficient,no problems as usual.”

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Posted 7 months ago

“Easy parking, bright and clearly marked. Felt safe as a lone female at 2am”

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Posted 7 months ago

“Parking easy. Staff friendly and helpful. Would have liked the car to be parked nearer the office when returning. We are 85 yrs of age and pushing a trolly with suitcases on to area C was hard work. Otherwise completely satisfied.”

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Posted 7 months ago

“We always use Meet and Greet and it is always a first class service. Can’t say more, I recommend 100%”

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Posted 7 months ago

“We always book through holiday extra at the meet and greet usually at east midland air port it is absolutely great is time we went from Birmingham port and it was as good.we will always use them.”

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Posted 7 months ago

“all spot on as usual.The service is always great”

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Posted 7 months ago

“All good thanks”

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Posted 7 months ago

“So easy to book at good prices”

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Posted 7 months ago

“It was all easy”

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Posted 7 months ago

“We had a 4 days break in Marrakech in March. We booked a private transfer from Marrakech airport (about 6 miles from the old city/medina) to our hotel, both ways. All went very smoothly. We checked how much a standard city taxi would be (they are regulated at this airport) and the Holiday Extras car was a few pounds more but much cheaper than a hotel car. Our first time there so we valued the guarantee and contact numbers and English-speaking contact. For the return trip (no vehicles could get down the narrow alleys to our hotel) the hotel reception phoned and checked our driver was ready for us (he was waiting at the end of the alley already) and sent a porter with us to ensure we got the right vehicle. We could have done this on our own but why refuse? He dropped us as close as he could to the check-in desks we needed. Only query was arriving from Birmingham - HolidayTaxis are immediately outside the Arrivals Hall rather than inside it, and an airport jobsworth on the door tries really hard to prevent people re-entering to get luggage and wife! If you separate to look for your name card keep in sight of each other - it's a big space.”

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Posted 7 months ago

“Simplicity”

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Posted 7 months ago

“Excellent service as always. Issue with the lounge at Dalaman airport being unexpectedly closed for refurbishment but able to get a refund agreed within a couple of hours of reporting the issue to Holiday Extras. All other aspects of my booking first class, Sentinel parking and Yorkshire Lounge both used without any issues and would happily recommend both.”

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Posted 7 months ago

“Everything went smoothly from airport car park to airport transfer”

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Posted 7 months ago

“Very easy to book a parking space,easy to get in and out of carpark,buses to and from carpark to airport are very regular!! Great experience!”

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Posted 7 months ago

“The car we were travelling in had problems when we dropped it off. Staff were so helpful and reassuring”

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Posted 7 months ago

“Outward journey went very well, good comms on pick up and location from the airport was made clear. Return journey was a different story, I was worried I'd not had contact from the drivers the day before. On the morning of collection, still nothing, I checked with the local company who sub contracts for Holiday extras and they had no record of the booking. Upon reading back my confirmation email from the week before it showed a different date for my pick up! My flight time and number were clearly entered upon booking and still holiday extras put in the wrong day. How can the wrong day be added for my flight number and time? 10 people impatiently waiting for a minibus back to the airport does not leave a pleasant lasting experience. If it was myself and my partner I'd not be so embarrassed. I'd think twice about booking again based on this.”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 8,923 reviews