Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,646 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,646 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of food and drink. Relaxed and chilled lounge.”

Helpful Report

Posted 8 months ago

“For Terminal 2 arrivals, the buses are already near full (standing room only) by the time it reaches there after first stopping at T1 & T3. That makes it quite stressful as you're likely going to have to wait for several buses before you can get on! They should put on a separate bus for T2!”

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Posted 8 months ago

“Fast efficient service and everything went smoothly”

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Posted 8 months ago

“We were left at the airport because the plane was delayed after being told by the driver he would wait had to phone the driver and he said he left without telling us he was leaving”

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Posted 8 months ago

“quickest and easiest way to book anything you need for your holiday”

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Posted 8 months ago

“Plenty of spaces, secure, reliable shuttle bus service”

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Posted 8 months ago

“Very happy”

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Posted 8 months ago

“I love staying at the Crowne Plaza and keep a lookout for good deals through Holiday Extras. It’s so simple to drop the car at the hotel and know that it will be there on my return. The hotel is really comfortable and has a great bar and restaurant,”

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Posted 8 months ago

“Everything went smoothly”

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Posted 8 months ago

“We stayed at the thistle in Luton . On arrival we had to pay £10 for parking at the hotel. The hotel explained that the way they take the money for parking was broken and we could therefore park for free . However we have now received a parking ticket for £100 . We slept terribly as all night doors banged . The hotel is not even that convenient for airport .”

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Posted 8 months ago

“Easy to book especially when you select your flights as it does the arrival time for parking for you.”

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Posted 8 months ago

“Easy to book the parking we needed and bus transfers very reliable”

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Posted 8 months ago

“Everything was great the rooms were clean and the beds were comfortable we had a lovely meal in the restaurant.”

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Posted 8 months ago

“Easy and reliable process”

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Posted 8 months ago

“Easy to book. ANPR access is really straightforward. Buses regular and quick. Will use again.”

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Posted 8 months ago

“Nice and easy”

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Posted 8 months ago

“Always use Sentinel through Holiday Extras for Leeds Bradford airport parking. Very close to airport, frequent bus transfers, friendly staff and great value.”

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Posted 8 months ago

“The aspire lounge was a waste of money, poor selection of food and staff were miserable. Escape lounge is so much better.”

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Posted 8 months ago

“Worked perfectly as usual”

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Posted 8 months ago

“No problems at all, everything was straight forward.”

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Posted 8 months ago

Holiday Extras is rated 4.4 based on 9,646 reviews