Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,923 Reviews

84 %

of reviewers recommend Holiday Extras

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Metrics

4.3

Based on 8,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

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“The car parking did exactly what it said it would - without any problems at all. Booked short stay car park 3, for 4 nights at EM airport, barrier opened on entry and again on exit due to the vehicle recognition of the numbed plate. Used before and would definitely recommend.”

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Posted 7 months ago

“Super easy drop-off, very quick collection and departure, excellent price! Win, win, win. Use them, they’re really good!”

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Posted 7 months ago

“Luton airport. Meet and Greet. Absolutely no delays. Excellent service.”

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Posted 7 months ago

“The length of time sitting on the bus at Glasgow Airport was excessive and unacceptable. The driver was told, ‘wait 2 minutes , someone Is coming. 15 minutes later and another radio message in between we were still sitting waiting. From phoning to getting to over 45 minutes. In future I’ll pay the extra and park right at the airport.”

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Posted 7 months ago

“Very straight forward as always. Good service.”

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Posted 7 months ago

“As always everything went well. No problems at all. Thanks”

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Posted 7 months ago

“Very happy, key office is close to the terminal building.”

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Posted 7 months ago

“Signage at Heathrow Terminal 4 meet & greet needs to improve as parked on floor 1 instead of floor 2. Assistant agreed to move my vehicle from this area rather than me having to pay to leave and reenter. On return landed at Terminal 5. Had a short wait upon return for vehicle to be brought to pick up point despite calling from terminal 5 and the 4 once we arrived via shuttle.”

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Posted 7 months ago

“The booking process was simple, the stay at the hotel was lovely and simple, as was the parking... the only issue was a few too many emails from holiday extras (I had selected no marketing emails but still lots of "you might also like" contacts that it seems to be impossible to avoid)”

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Posted 7 months ago

“Easy to book , right on the airport 3 mins walk , plenty of parking places . Drive to barrier let it read your number plate barrier goes up drive in and the same on exit .👍👍👍”

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Posted 7 months ago

“Meet & Geet works well. No problems either way. Used before and will use again.”

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Posted 7 months ago

“Competitive prices, plenty of spaces & only a short walk to & from terminal.”

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Posted 7 months ago

“I’ve use holiday extras airport parking booking for years .It has always been straightforward.”

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Posted 7 months ago

“Used them several times with no problems!”

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Posted 7 months ago

“good pick up at airport. i made a mistake on return pick up and it was remedied quickly. very reasonable prices”

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Posted 7 months ago

“Due to a flight rebooking I had to delay my departure date at short notice. The online process was easy and I got a refund on my card promptly.”

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Posted 7 months ago

“Due to a flight rebooking I had to delay my departure date at short notice. The online process was easy and I got a refund on my card promptly.”

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Posted 7 months ago

“Quick and easy”

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Posted 7 months ago

“A mix up regarding transfer of golf clubs to hotel. Charged extra 40 euro to take two sets of clubs from airport to hotel. A taxi including luggage and two sets of clubs for return trip hotel to airport charged 19.85 euro. Not impressed to say the least and a more sympathetic customer friendly approach would have been appreciated. The transport could have taken 20 sets of clubs.”

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Posted 7 months ago

“Reliable and friendly service.”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 8,923 reviews