Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,923 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,923 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to drop car off Bus to airport quick and car ready to collect on arrival”

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Posted 7 months ago

“On time Easy process Reasonable price Excellent”

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Posted 7 months ago

“Jonathan looked after us so well, lovely welcoming personality. All the staff were very professional and approachable”

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Posted 7 months ago

“Transfer bus on way out excellent coming back horrendous definitely not health & safety conscious too many crammed on bus”

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Posted 7 months ago

“Transfers quick. Car Park muddy & rough surface - need improvement.”

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Posted 7 months ago

“Hotel was perfect in terms of ease, location, breakfast and seriously comfortable beds. The return 12 days later was seam free and the bus driver did his utmost to get as many onboard as possible from the big queue as it was very cold.”

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Posted 7 months ago

“No waiting for buses , easy parking, 1 min walk to terminal, car ready when you land, perfect”

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Posted 7 months ago

“Easy booking process and everything went well. Easy to find, plenty of parking spaces and safe.”

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Posted 7 months ago

“Easy to use Website . The delivering and collecting of our car was seamless . Buses to the Airport Terminal are frequent with helpful drivers . Would certainly recommend. Have also used this for booking the lounge before our flights . Thank you .”

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Posted 7 months ago

“Everything went like clockwork”

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Posted 7 months ago

“Could do with new beds as they go in the middle and I thought the parking was only 2 minutes walk but actually 10-15 minutes on shuttle bus”

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Posted 7 months ago

“Great service, everything went as planned”

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Posted 7 months ago

“Great service.”

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Posted 7 months ago

“Everything worked and went to plan. Car park barriers opened on arrival and car park 1 was easy for the terminal.”

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Posted 7 months ago

“Meet and greet is a great service. Convenient to leave your car, check in with your details and hand key over. Short walk to terminal. Always use this service.”

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Posted 7 months ago

“Nice hotel and very convenient for the airport”

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Posted 7 months ago

“Meet and greet parking…. Stress free, simple and good value. We will certainly use it again”

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Posted 7 months ago

“Car was booked to return to terminal 5 at the drop off at terminal 4. Upon landing Hilene said that it was booked for terminal 4 and refused to either take the car to 5 or allow me to pick up from the car park. He instructed me to make my own way across the terminals to be able to have my car back. If I had wanted a park and ride option, I would have paid less and taken that. I would not be looking to use again”

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Posted 7 months ago

“Easy to book and the staff a nd facility are second to none”

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Posted 7 months ago

“A very good system from checking in at the kiosk, to getting the shuttle bus. The return from the airport was just as good. No problems at all.”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 8,923 reviews