Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,646 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,646 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Thumbs up HE.”

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Posted 8 months ago

“Easy to use and find”

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Posted 8 months ago

“So simple and easy to use.”

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Posted 8 months ago

“Very efficient. No problems.”

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Posted 8 months ago

“Maple parking at Heathrow was perfect for what we needed, with easy transfers and great staff. Booking through holiday extras again gave me a great price.”

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Posted 8 months ago

“Yet again brilliant service from Stansted parking holiday extras. Nice staff, very professional service”

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Posted 8 months ago

“The parking always provides peace of mind, particularly as we have many early or late flights when public transport is limited. Location and ease of access to well sign posted bays and locality of pick up transfer bus stops all good. Would use again”

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Posted 8 months ago

“Cannot fault the excellent service… thank you.”

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Posted 8 months ago

“We have used this service several times time. Each time has been hassle free and the staff really helpful and friendly. We will continue to use”

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Posted 8 months ago

“Easy to book. Found the car park without any problems. Courtesy bus drivers very polite and helpful and they run regularly. Only issue we had was getting out of the car park. We eventually spoke to a member of staff who happily checked our booking and was able to proceed with lifting the barrier. Not sure what the issue was but it was resolved quickly. I would use the mid stay car parking again.”

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Posted 8 months ago

“Very easy and reliable service.”

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Posted 8 months ago

“Hotel excellent but slightly surprised that MBW Meet and Greet made us pay for car park entry at Heathrow Terminal 2, an extra £7.50 which previously has always been included in the Holiday Extras price”

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Posted 8 months ago

“Drop and go at Edinburgh airport lived up to everything they advertised. Conveniently sited, the staff were caring and helpful, the bus transfer timely and easy.”

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Posted 8 months ago

“I have used JetParks3 many times in the past and have never experienced any problems. Entry and exit has been rapid with number plate recognition working faultlessly. On this occasion we didn’t have to wait for a bus for more than a couple of minutes from the car park to the terminal and terminal to car park and we know from that maximum wait time for a bus is only 10 to 15 minutes.”

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Posted 8 months ago

“I have used Holiday Extras many times, I have always been very satisfied with a friendly service!”

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Posted 8 months ago

“I have used this method of parking a few times now easy to book and easy to use.”

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Posted 8 months ago

“Easy to book, eay to park and all was hassle free...and worked out as cheapest option as travelling alone.”

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Posted 8 months ago

“Have used Holiday Extras for many years both for parking and hotel with parking and always very pleased with their customer service. This holiday was no different received very good service and would use them every time. I can highly recommend.”

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Posted 8 months ago

“Sentinel airport parking at Leeds Bradford is run extremely efficiently with friendly helpful staff who explain the simple procedure on arrival. Transfer busses run continuously for the 3 minute journey to the airport. No waiting or delays. Excellent service.”

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Posted 8 months ago

“Easy to book and everything ran like clockwork on the day with both cars that were booked in. Location is so convenient for departure and arrivals: just a 3 minute stroll across.”

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Posted 8 months ago

Holiday Extras is rated 4.4 based on 9,646 reviews