Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,647 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,647 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to book and everything ran like clockwork on the day with both cars that were booked in. Location is so convenient for departure and arrivals: just a 3 minute stroll across.”

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Posted 8 months ago

“Car park automatic system was great with access and egress great. However, the return transfer bus I was waiting over 30 mins at the airport terminal. A dedicated queuing system has to be put in place at the terminals too to avoid skipping and remove the risk of 'disagreements'”

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Posted 8 months ago

“Really easy to book lots of information and great promotions on everything to make my holiday a time to remember”

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Posted 8 months ago

“The hotel, the room and parking was great. Breakfast was delicious but the evening meal was awful for all 4 of us. Falafel was so dry it was difficult to swallow. Would not recommend at all.”

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Posted 8 months ago

“Use all the time no problems easy in and out”

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Posted 8 months ago

“Really easy to use.”

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Posted 8 months ago

“Easy to follow instructions. Great service”

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Posted 8 months ago

“All perfect”

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Posted 8 months ago

“All perfect”

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Posted 8 months ago

“We used Maple Parking Meet and Greet, we have used them before. So simple and straightforward, drop the car off, pick the car up. No stress, no worries and not even a need to phone. Couldn't be simpler”

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Posted 8 months ago

“Helpful staff, well organised and the whole meet & greet parking experience made departing and arriving at Heathrow easy - not something that usually happens!”

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Posted 8 months ago

“So easy to book car parking, reasonable price . Easy to get parked no hassle so straight forward.”

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Posted 8 months ago

“Easy to find the carpark in Liverpool. Plenty of parks and very secure. Definitely will use again 👍”

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Posted 8 months ago

“Perfect, no problem at all. If any criticism a bit expensive.”

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Posted 8 months ago

“Fantastic room. Easy parking. Brilliant food and drink. Got picked up after being on holiday then straight to the car park. So easy to do. Thank you”

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Posted 8 months ago

“Couldn't fault it, everything went smoothly from start to finish.”

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Posted 8 months ago

“Good hotel, great parking onsite. Very easy to get to. I would use them again.”

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Posted 8 months ago

“Wizzair changed our flight from Gatwick (20 minute drive) to Luton (2 hours if you're lucky) so we need a pre-flight overnight hotel plus parking for our 15 day trip. We found an offer on Holiday Extras for the Premier Inn in Dunstable South with parking plus Parking with Airparks Self Park for a price that seemed so cheap, we couldn't believe it was genuine (I have a suspicious nature). But we booked it and everything worked really well, we had a good stay at the Premier Inn and the whole parking drop off/pick up process was good too. I took a video of our car when we parked it, plus a photo of the mileage/petrol and it was exactly the same when we returned to it. Some of the detailed instructions weren't quite correct (the process is different if they are parking the car for you) but there were staff on hand to assist. Very impressed indeed and we would happily do it again.”

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Posted 8 months ago

“Good location and barriers operated correctly on exit of car park”

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Posted 8 months ago

“Good communication throughout and driver waiting at airport and again pickup”

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Posted 8 months ago

Holiday Extras is rated 4.4 based on 9,647 reviews