Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,654 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

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“Easy to book. Easy access to car park. Buses frequent and efficient. Good price.”

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Posted 11 months ago

“Love Jet Parks at East Midlands, just don't like the fact its not open all year.Easy and convenient dropped off right outside the terminal with your luggage.”

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Posted 11 months ago

“Great drop off by terminal and pick up was so easy .”

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Posted 11 months ago

“Premium Red Carpark at Gatwick. Listed as a 1-4 minute walk to the terminal. It is at least a ten minute walk.”

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Posted 11 months ago

“We landed in terminal 2 and walked about outside for over half a hour before finding out yous have no pick ups in terminal 2 only terminal 1 with all our luggage we had to find our way to terminal 1 after a long flight not very good. We have used the red car park loads of times far easier . With yous being a new one decided to try but sorry will be going bat to the red”

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Posted 11 months ago

“Everything went to plan. I’ve never used off site parking at Heathrow before and I was a little apprehensive, but directions were good, staff were friendly and helpful and the buses were on time and there to meet me when I arrived. Thank you.”

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Posted 11 months ago

“Very efficient service at Bristol both ways. Good to be on the road quickly after a very late flight back.”

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Posted 11 months ago

“Easy and prompt air port transfers at a reasonable cost”

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Posted 11 months ago

“Website was efficient. Car parking all good at airport.”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“Wide space car parking at Edinburgh Airport is easy to get to and a few minutes by bus transfer. Buses are regular and minimal waiting times. Can be a little manic trying to get cases loaded onto the bus whilst other passengers are doing the same thing. But overall, a good service provided.”

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Posted 11 months ago

“Easy booking, fab parking as always at Jetparks 3 Manchester, friendly bus drivers too”

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Posted 11 months ago

“6 days parking at Manchester T1 multi-tired carpark. Seamless entry and exit. Would use again.”

Helpful Report

Posted 11 months ago

“Very simple, easy to park, easy to collect Bit clearer instructions, especially if u go the wrong way it will cost using wrong carpark area or the drop off are is charging, this can be a nightmare if u get this wrong, as u will be charged without necessarily knowing Otherwise very seamless, quick and easy”

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Posted 11 months ago

“Straight no hassle from start to finish”

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Posted 11 months ago

“Used the Aspire lounge in Edinburgh airport last week would definately recommend. Great choice of food options hot and cold and a good selection of drinks as well. Very clean. Great place to chill before your flight, will definately be using again”