Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,654 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Location is key and the ibis is ideal for T2”

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Posted 11 months ago

“Very easy service”

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Posted 11 months ago

“Easy Peasy!”

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Posted 11 months ago

“It is so easy to drop your car and keys off at the office, then jump on the bus to the airport. The return experience was just as easy too.”

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Posted 11 months ago

“This parking service is first class in my opinion. It’s simple and straightforward. You park your car at the airport location , hand in your keys and then jump on a bus and are taken to your terminal and dropped outside. Will definitely you this company again.”

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Posted 11 months ago

“Overnight stay an car parking within 200 metres of the airport”

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Posted 11 months ago

“Good price and service”

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Posted 11 months ago

“They are always good value and good service”

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Posted 11 months ago

“The booking process was very easy and the prices competitive. It is worthwhile adding late return cover, which costs very little extra, in order to have peace of mind in the event of flight delays or cancellations.”

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Posted 11 months ago

“Have used holiday parking for years now. Very good value for the amount you pay.”

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Posted 11 months ago

“Very good apart from not having any lighting on way out”

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Posted 11 months ago

“We booked hotel and parking at Gatwick, good hotel and kept our car safe for the whole week. Would recommend the hotel restaurant, free buffet for kids and lovely food for adults.”

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Posted 11 months ago

“Have been using Holiday Extra for a couple of years now. always competitive on price. Have used them for airport parking only, parking and hotel and even travel insurance. Easy and convenient to book. Professional and helpful. Would recommend to friend and family.”

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Posted 11 months ago

“Very professional”

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Posted 11 months ago

“Very efficient. Secure park. Used the bus transfer from drop n go. Used many times and will continue to do so.”

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Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

“Slight lack of communication for pickup at the airport but otherwise went well”

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Posted 11 months ago

“Great service, easy to park, no hassle - given a card with contact number and exit code, bus was there anyway after we'd collected our luggage. Bus really was only a matter of minutes.... Car park was securely fenced/cctv/etc. Overall great and stressfree! Will use again :)”

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Posted 11 months ago

“I had no issues with the service. I was constantly updated before my holiday and as promised the driver made contact 24 hours before the trip. The driver arrived on time and as promised even though the driver had to be changed due to an issue with the vehicle. Again I was contacted 24 hours before we came home. I requested a change of pick up time which was accepted at no extra cost. Great service and Ill definitely use it again. Much cheaper as well compared to other transfer companies and local taxis.”

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Posted 11 months ago

“The whole experience of booking parking and transfers really easy.”

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Posted 11 months ago

Holiday Extras is rated 4.4 based on 9,654 reviews