Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,654 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Once I found the location (7 miles from Gatwick South) the rest was excellent. I did put their postcode in my sat nav and did trust it! It is like going to the back and beyond!”

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Posted 11 months ago

“Parking was easy, sadly the Sofitel let us down this time, very noisy room overlooking the bar/lounge/reception area, if I’m going to get noise I’ll book the Premier inn and have it cheaper.”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“We found the driver who picked us up and dropped back at the airport very courteous and helpful. Thank you.”

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Posted 11 months ago

“Very easy to enter and exit parking, found a space quickly. We were happy that we took the car as there was an extremely long queues for taxis”

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Posted 11 months ago

“Hotel was great as was the room. Only drawback for me was that every time I bought something I had to pay. Not allowed to run a tab. So3 rounds then dinner and a bottle of wine that 5 transactions nearly wore my card out!!!”

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Posted 11 months ago

“No worries about your car being safe plenty of security looking after it always park car here for last 20 years cheaper if you book hotel and parking with them”

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Posted 11 months ago

“East Midlands Airport Meet and Greet parking is the best we have ever encountered at any Airport. Such friendly staff and the ease of parking and collecting the vehicle are unbelievable. Keep up the fantastic work team”

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Posted 11 months ago

“Had no issues at at hotel check in and airport parking was fine. No problems exiting the parking at the end of our holiday either. Price was very good and instructions in emails were clear”

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Posted 11 months ago

“Gr8 service”

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Posted 11 months ago

“The price of the transfers was good. The instructions given were clear and simple and the pick-ups in both directions, were on time.”

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Posted 11 months ago

“Easy to park and get to/from terminal”

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Posted 11 months ago

“Third time I've had a puncture caused by hard-core used on car parking bays”

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Posted 11 months ago

“Jetparks 1 for T2. Easy to get in, easy to park. Bus collected us quickly both directions. Driver was polite and friendly. Only down is the incredibly bad signage from the A555.”

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Posted 11 months ago

“T2 West at Manchester Airport was the perfect choice for us. Holiday Extras made it simple to book. Entry & Exit hassle free. We always use HE when we book airport parking because we have total peace of mind.”

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Posted 11 months ago

“100% satisfaction,everything was straightforward & efficient,no problems as usual.”

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Posted 11 months ago

“Easy parking, bright and clearly marked. Felt safe as a lone female at 2am”

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Posted 11 months ago

“Parking easy. Staff friendly and helpful. Would have liked the car to be parked nearer the office when returning. We are 85 yrs of age and pushing a trolly with suitcases on to area C was hard work. Otherwise completely satisfied.”

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Posted 11 months ago

“We always use Meet and Greet and it is always a first class service. Can’t say more, I recommend 100%”

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Posted 11 months ago

“We always book through holiday extra at the meet and greet usually at east midland air port it is absolutely great is time we went from Birmingham port and it was as good.we will always use them.”

Helpful Report

Posted 11 months ago

Holiday Extras is rated 4.4 based on 9,654 reviews