Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,178 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Good price easy to get to ,we were lucky both times the bus was there ,no waiting”

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Posted 1 year ago

“Great service. Was told of road closure and given alternative directions which were easy to follow!! Was a streamlined entrance and exit. Bus & ticket usage was explained clearly. We had a lovely friendly bus driver going but an interested difficult to understand coming back! But overall a very positive experience and would difinitely recommend.”

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Posted 1 year ago

“Pre-paid to park, took all the stress away, and able to leave the airport after our holiday with no hassle, happy to have it sorted prior to holiday xx”

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Posted 1 year ago

“Very straight forward parking”

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Posted 1 year ago

“Easy to organise. Good value hotel with convenient parking.”

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Posted 1 year ago

“Booked parking early. No issues on the day. Was great to be able to park right next to the terminal. Reasonable price.”

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Posted 1 year ago

“Wait time on return was horrendous. Waited over 45 mins for car to be returned despite calling them once we had our baggage.”

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Posted 1 year ago

“Always the best price and parking is so easy, it always knows my name and the barrier lifts on both on the way in and out. Never any trouble.”

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Posted 1 year ago

“Easy to find and plenty of parking spaces.”

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Posted 1 year ago

“Took twice as long to get to destination as advertised. Driver got lost twice and didn't stop at several scheduled locations. I have complained. Said there would be a response within 3 weeks. It has been 5 already and nothing.”

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Posted 1 year ago

“Easy and quick”

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Posted 1 year ago

“Second time we have used Maple Parking - so easy for travelling from Heathrow avoiding ULEZ zone - directions easy to follow”

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Posted 1 year ago

“Great airport parking . Parking on site of airport . Only a few minutes walk fo airport.”

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Posted 1 year ago

“Premium Meet & Greet at Newcastle Airport is easy and convenient to use. Staff are always helpful and professional - typical Geordie friendliness. It does a bit expensive though”

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Posted 1 year ago

“We arrived, parked the car checked in without a problem. Booked our departure time 03:30 fine. Had a lovely meal and an early night. The driver was waiting when we went downstairs. This was really hassle free”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Convenient location about 5 minutes walk from the terminal, ANPR on the barrier lets you in and out no issues at all.”

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Posted 1 year ago

“Got stuck getting out of car park the barrier did not lift. I had to buss to get out and the bloke was just messing me about even though I had my booking reference. Which heald up the people behind me. Not really impressed”

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Posted 1 year ago

“Meet and greet service was superb, clear instructions for arrival and met by friendly polite staff, clear collection instructions again met by polite and friendly staff my car was returned as I left it, a quick and seamless service Definitely would use again Thanks to all involved”

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Posted 1 year ago

“Absolutely awful service! They snapped my hand brake and when I confronted them got absolutely terrible service of the supervisor Craig! Spoke to us disgustingly not helpful in the slightest!”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,178 reviews