Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,178 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a good price for this new operator. All went well. I will be interested to see the ‘usual’ price in due course.”

Helpful Report

Posted 1 year ago

“Easy to use and park. Efficiency at the ticket office. Nice and helpful to work the tablet to drop keys off. Nice and easy to pick car up on way out of airport terminal.”

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Posted 1 year ago

“Very expensive and our flight was cancelled”

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Posted 1 year ago

“Worked exactly as expected, no hassle no problems and easy to use. Definitely recommended.”

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Posted 1 year ago

“Perfect in and out easy to book.”

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Posted 1 year ago

“As always very friendly, helpful & reliable. 👍”

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Posted 1 year ago

“Lovely and helpful friendly staff, both outward and inward! Highly recommend , no hassle at all Much appreciated!”

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Posted 1 year ago

“Easy booking system., vehicle registration on entry and exit, so no hassle remembering where the ticket is”

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Posted 1 year ago

“airport transfer very smooth. Although we were late arriving driver was waiting when we landed and was very friendly. Return journey was also good and driver was there promptly. Very efficient service”

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Posted 1 year ago

“Easy to collect car and drop off .”

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Posted 1 year ago

“Easy to book easy to use. Quick parking, well done”

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Posted 1 year ago

“Easy peasy! Drop off and pick up quick and efficiently handled by staff. Maybe a few more signs on the way in for first time users, but once you know it’s easy.”

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Posted 1 year ago

“Excellent service on both arrival and collection.”

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Posted 1 year ago

“Booked mid stay car park at Leeds Bradford, had to use overflow car park, which was almost completely full, managed to find a space near the exit, it was a long way to the terminal entrance pulling suitcases uphill, and not much fun to walk back to in the pouring rain.”

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Posted 1 year ago

“Made the journey 10x easier, no driving into the actual airport, no having to find a space. Buses were quick to arrive and we were in and out the office in minutes.”

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Posted 1 year ago

“Easy to park, found a single spot as fussy with my car, it was still perfect when we returned, easy to book out and away.”

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Posted 1 year ago

“Always great service with this company”

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Posted 1 year ago

“Decided to get a hotel instead of driving early morning. Hotel comfortable and nice breakfast.”

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Posted 1 year ago

“We booked the Hilton 5 with parking as it seemed the easiest option for us. Everything went to plan from parking our car, staying overnight and arranging a taxi early the next morning to take us to terminal 5. Our room was lovely, clean and spacious and our meal in the hotel was very good. We arrived back to Heathrow at 6 in the morning and caught a taxi back to the hotel and straight to our car. So easy ..would highly recommend and would definitely use again”

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Posted 1 year ago

“Not given the information surrounding car seat and that it is not provided”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,178 reviews