Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,177 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy access to car park value for money a quick drop off and pick up at the airport...”

Helpful Report

Posted 1 year ago

“40 minute wait at the depot for as many customers as possible rather than good service, late at terminal so had to rush. 35 minute wait on return was about to phone when coach turned up. At depot on departure and return service good. But distinct lack of coaches. Will not use again.”

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Posted 1 year ago

“Park8ng eas sold as meet and greet but it isn't your just in terminal 1 carpark!”

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Posted 1 year ago

“Everything went according to plan.”

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Posted 1 year ago

“Always use Holiday extras as I like the way they keep you informed. This time we used purple parking through them, which was an easy transaction and felt safe and secure for our car. Very competitive. Thank you”

Helpful Report

Posted 1 year ago

“When we arrived at the hotel they weren’t expecting us, the man behind the desk must have taken at least 20 minutes to sort it out. On the website it said the cost of the taxi to airport would be around £15, it was £30 with the drop off cost. We got the taxi outside the airport which was £20 quid. It was 4am when we got back to hotel and they told it was cancelled due to a no show. The young man added us. The next morning no breakfast included and so I went to self checkout screen and no sign of our name. Had to wait for the young man to finish with a customer to deal with us. I paid nearly £200 plus £50 on transportation. Really poor all round. The hotel was lovely, bar very nice and the room excellent.”

Helpful Report

Posted 1 year ago

“Excellent, you just drive to the barrier, your number plate is read the barrier opens and you drive to an open area. Park the car wait for the bus and it takes you directly to the terminal return the same . Have now used mid stay at least 5 times and will continue to do so.”

Helpful Report

Posted 1 year ago

“A excellent service and perfect stay to unwind before going on holiday....would definitely recommend to others. It takes all the stress out before your holiday.”

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Posted 1 year ago

“LBA perfect checking in bus waiting straight to airport 5 mins used same many times thourly recommend”

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Posted 1 year ago

“Easy to leave my car as always and easy to pickup as always Staff were very helpful too”

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Posted 1 year ago

“Excellent straight forward service”

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Posted 1 year ago

“Excellent, fast service. Having used many times before was familiar with procedure. No need to phone on return is a bonus and although 2 hours late, no surcharge requested”

Helpful Report

Posted 1 year ago

“Useless signage to and from Terminal 1. A very convoluted walk, thankfully it was dry weather and we didn’t have too much luggage.”

Helpful Report

Posted 1 year ago

“Couldn’t find the desk on return. We walked so far we might as well have parked in the offsite car park and got the bus! Even with this delay, our car still hadn’t arrived. Drop off was good though.”

Helpful Report

Posted 1 year ago

“Leaving car was no problem although we had to keep going to far end to find a space , bus arrived in less than 15 mins for transfer However on return the flight arrived ahead of schedule, thinking we’d get a head start on our 2 1/2 hour journey home Bus transfer didn’t arrive , a Manchester free parking bus gathered the rather longer queue of people, then no soon as we were all aboard it arrived , almost 1 1/2 hrs til we finally got in the road ! Think I’d rather pay the extra for meet and greet !”

Helpful Report

Posted 1 year ago

“All good. Plenty of parking spaces Transfer to airport there and back with no problems. Have used before and will use again.”

Helpful Report

Posted 1 year ago

“No problems except post code for car parks take you pass the entrance onto a industrial area”

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Posted 1 year ago

“Used meet and greet at T 2 Manchester, only problem for me was lack of signage driving in! But might have been my lack of attention. Great service, have used many times, and staff very helpful. Thanks”

Helpful Report

Posted 1 year ago

“Waited 45 minutes for the car to arrive. Phoned twice. No apology. Shame as drop off was quick and easy.”

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Posted 1 year ago

“Air parks,Birmingham. We have used them several and are always happy with the service. Very friendly and helpful staff.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,177 reviews