Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Very easy parking and pick up. Highly recommended”

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Posted 1 year ago

“My car came back scratched and my emails to customer service are being ignored.”

Holiday Extras 1 star review on 8th November 2024

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Posted 1 year ago

“Smooth & easy parking experience. The location is very convenient for the airport”

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Posted 1 year ago

“I have been charged twice for the same vehicle parked for the same period of time at the same carpark and your pr people tell me they can't refund the second charge. This is plain thievery and I will tell every one I know never to go near you bandits.”

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Posted 1 year ago

“Very good parking”

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Posted 1 year ago

“The parking arrangements were excellent. Very friendly driver helped us retrieve our keys. The bed in the Holiday Inn hotel was hard and uncomfortable and we wouldn't stay there again.”

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Posted 1 year ago

“Competitive price and easy to book . No issues when going out out of car park will be booking again next time thank you”

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Posted 1 year ago

“The hotel booking with car park at Stansted went really well. The app is good and gave all the information I needed. I would definitely recommend”

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Posted 2 years ago

“We always use long stay at John Lennon, easy to find the car and no distance to the terminal.”

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Posted 2 years ago

“Our car was cleaned during our trip and it was ready and waiting for us on our return.”

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Posted 2 years ago

“Easy to use app and no problems at the airport.”

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Posted 2 years ago

“I have written to you via email, I had originally booked from Thursday 31 Oct to Monday 4th November, then I changed that to Tuesday 5th November at 01.00 and was charged £17 for the additional day, yet when I arrived at Manchester Jetpark 3 I was unable to exit without paying another £15. Which I did. Why did you overcharge me, I want this cancelled.”

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Posted 2 years ago

“Great service.Will always use in future”

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Posted 2 years ago

“Easy arrival and departure to the car park.”

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Posted 2 years ago

“Great service as normal”

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Posted 2 years ago

“Met expectations but at present there are a lot of diversions and construction around the airport. Don’t be in a rush as there are well monitored speed limits too.”

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Posted 2 years ago

“On collecting car it was dirtier than we could have imagined, plus it was not locked, with no parking brake set, although auto gear in park. Not as expected, below usual standard.”

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Posted 2 years ago

“Excelleent”

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Posted 2 years ago

“Quick and easy service”

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Posted 2 years ago

“An excellent stay and park, well organised and efficient.”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,071 reviews