Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,177 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“No issues perfect location”

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Posted 1 year ago

“Very happy with Holiday Extras although Maple Parking are convenient but extremely unfriendly staff.”

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Posted 1 year ago

“Very happy with Jetparks. Good communication from a man who was putting up ‘closed’ signs on the pick up shelter…as we parked up. He reassured us we would still get a bus. We did. Thankfully. One piece of advice: please mark up more disabled parking spaces. We struggled to find a space wide enough.”

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Posted 1 year ago

“Had to wait about 15 minutes on arrival but apart from that everything else was fine, would recommend 👍”

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Posted 1 year ago

“No car for us when we arrived at airport, the car hire company said it had been cancelled by Holiday Extras. Its been two weeks since we got back and raised a case, so far no refund , none explanation. Compliant process and sends you around In circles!!! I dare anyone not to angry.”

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Posted 1 year ago

“Excellent service and location very easy to use .”

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Posted 1 year ago

“Excellent service very professional 👏”

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Posted 1 year ago

“All went well although on my home I noticed there was an issue with my windscreen wipers. Holiday Extras are investigating and that service, so far, is very good. Hopefully this will be resolved without any hassle.”

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Posted 1 year ago

“Excellent service and excellent value.”

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Posted 1 year ago

“Provided all I needed without any concerns”

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Posted 1 year ago

“Easy and comfortable transfer”

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Posted 1 year ago

“We booked the mid stay car park at LBA having been advised of a 3 min walk to the terminal, due to building works the walk was 15 mins with three heavy suitcases. I will never book with Hoilday extras again.”

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Posted 1 year ago

“Very easy to find, plenty of parking space and good value for money.”

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Posted 1 year ago

“Usually very good but not on this occasion. Hotel was great and dropping car was ok but it took over an hour to pick up my car. Lots of people around me also waiting for an hour. Staff at Purple Parking not interested in the slightest! Very disappointing.”

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Posted 1 year ago

“Holiday Extras is my first point of call when looking for parking, hotel, I even took out holiday insurance with them, never had any complaints.”

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Posted 1 year ago

“Good quick and efficient service.”

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Posted 1 year ago

“Booked transfer car from airport to hotel. Very easy to do and driver on time”

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Posted 1 year ago

“Quick and easy to book and you even flagged that we had made 2 bookings, which was correct as took 2 cars, but very impressed that you checked.”

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Posted 1 year ago

“Easy booking in and picking up, can't ask for more really”

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Posted 1 year ago

“No problems what so ever . In and out . Better than waiting for a bus Thanks ☺️”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,177 reviews