Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, easy to book, good service if any issues.”

Helpful Report

Posted 2 years ago

“No waiting around for a bus. Great”

Helpful Report

Posted 2 years ago

“I accidentally booked for 12 days rather than 5 I pressed the wrong button they are close to each other. When I realised my mistake and emailed them they basically said not our problem”

Helpful Report

Posted 2 years ago

“Parking was perfect, bus left regularly and didn’t take long, parking facilities and staff were great. Would definitely use again and book through holiday extras.”

Helpful Report

Posted 2 years ago

“Never any issues to date”

Helpful Report

Posted 2 years ago

“My vehicle registration was not recognised in the way in or the way out… I had to take a ticket which I had to try and use to get out which stated I had to pay £201 for my stay. Thankfully the man that answered the call button was able to retrieve my booking and let me out! Not the best experience….”

Helpful Report

Posted 2 years ago

“Parking service OK in many respects but did not appreciate the dirty floor mats in the car and the door sills from the driver. Also I do not see why passenger settings have to be so massively altered….every button pressed for a 5 mile drive as a passenger!”

Helpful Report

Posted 2 years ago

“Brillant service”

Helpful Report

Posted 2 years ago

“Excellent service parking very clear”

Helpful Report

Posted 2 years ago

“So easy using the APP no need to go through sentinel but have in past. App book pay easy as 123.”

Helpful Report

Posted 2 years ago

“The escape lounge Bristol gave us a time until 4pm [2 hours] but because we had special assistance we were only in there for about an hour as we had to be at SA by a certain time. It was also cramped too many tables yoo close to each other and I hardly felt relaxed at all. Gatwick is much better much more comfortable. I'm not wasting my money at Bristol again. Surprise surprise your system wouldn't even upload my photo!!”

Helpful Report

Posted 2 years ago

“Very easy to book and very easy to use. Barrier lifted when arrived at the barrier on entry and lifted when left the car park.”

Helpful Report

Posted 2 years ago

“Good price for parking and easy to arrange”

Helpful Report

Posted 2 years ago

“Rubbish service - 100% transfer guarantee not worth the paper it is written on, claim rejected based on partner company (of partner company) claiming car used was different to that actually used by the taxi driver who damaged my case (car oil stains). Very difficult to get a claim agreed, also 5 weeks timeline to get a resolution and that was with me chasing on 3 separate occasions. Will never use holidays extras again. Web chat only service also an issue, nobody to speak with directly which is frustrating.”

Helpful Report

Posted 2 years ago

“Good service and easy access to parking, only problem was I paid extra for a text message reminder on the day of my booking but it never arrived.”

Helpful Report

Posted 2 years ago

“Excellent service can't fault it use it every time.”

Helpful Report

Posted 2 years ago

“Using this web site/app, provides genuine savings”

Helpful Report

Posted 2 years ago

“We booked No 1 north lounge (the only way to start your holiday) waiting in comfort for our flight. We also booked purple parking, brilliant scheme. Happy with everything.”

Helpful Report

Posted 2 years ago

“Very efficient service, and friendly staff”

Helpful Report

Posted 2 years ago

“the prices fluctuate quite a bit but still very professional service.”

Helpful Report

Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,071 reviews