Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,178 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked transport to take us to the airport for a return flight, taxi turned up with no problems, nice driver and helpful putting our cases into his boot and removing them at the airport. Only thing was it was booked for one hour earlier than i had requested.”

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Posted 1 year ago

“Booked hotel and parking at Heathrow. Simple, quick and straightforward to book and speedy response to acknowledge reservation.”

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Posted 1 year ago

“Quick, efficient and easy. M&G is an ideal way to start a break. Staff were friendly and helpful”

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Posted 1 year ago

“No hassle service at Mid Stay 2 East Midlands.”

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Posted 1 year ago

“Value for money and good service. Would recommend.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Excellent value, hotel and long stay parking at Newcastle Airport.”

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Posted 1 year ago

“Holiday extras, excellent we always use holiday extras, value for money. We also have a annual travel insurance policy with you, very happy with the service👍”

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Posted 1 year ago

“As usual with our meet and greet at North Terminal check in and collection on our return was simple, straightforward, hassle free and courteous”

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Posted 1 year ago

“Easy booking on app and very responsive to changes/cancellations”

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Posted 1 year ago

“Very easy to book online through Holiday Extras. Hassle free.”

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Posted 1 year ago

“Great location, 2 minutes and into the Terminal. Peace of mind that the car was safe while we were travelling.”

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Posted 1 year ago

“Easy booking. Fair price. Parking and car check in also easy and efficient.”

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Posted 1 year ago

“Great secure car parking, with a short walk to the departure terminal - a great service !!”

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Posted 1 year ago

“Not replying to my complaints- taking over a month and still no response”

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Posted 1 year ago

“Hired a car rental through them good service, very pleased”

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Posted 1 year ago

“Great transfer service to and from the airport. Nice meal in restaurant but a little pricey. Room spot on everything you needed for a short stop over before an early morning flight”

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Posted 1 year ago

“Great service, wouldn’t use any other company. Recommended it to lots of family and friends”

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Posted 1 year ago

“Room was grim one of the worst I have ever stayed in. This hotel is unstylish, basic, cheap, dull needs a complete refresh”

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Posted 1 year ago

“Fantastic service very efficient”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,178 reviews