Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,182 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,182 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Efficient service: no problems, either on arrival or on our return. Happy to recommend.”

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Posted 1 year ago

“Communication was great and the parking easy”

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Posted 1 year ago

“Worked like clockwork”

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Posted 1 year ago

“Very good service overall but only 3 Stars due to cost of parking for only 3 days.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very easy to book - the app is a beeeze - will definitely use again”

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Posted 1 year ago

“Very good service when contacting the company about changing my booking - immediate refund and new booking made”

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Posted 1 year ago

“Another trip with car parking booked through holiday extras. Another trip no problems- seamless”

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Posted 1 year ago

“Easy to get in and out”

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Posted 1 year ago

“As usual an easy booking process and no issues in getting in and out of the car park. Bus driver saw we were coming and waited for us.”

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Posted 1 year ago

“Hotel fine Car drop off fine Car collection poor - no answer on the number to call had to walk to the car park for them to call then wait 30 mins for my car”

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Posted 1 year ago

“Easy access, nice place to spend the time while waiting flights and cheaper than spending money on drinks and food elsewhere in the airport”

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Posted 1 year ago

“Easy to book and edit any changes. Barrier didn't lift on entering car park so accidentally took a ticket. Contacted helpline and they advised us that we should not enter the ticket on exiting the car park or we would be charged again. They advised us to press call button on exit machine to speak to someone which we did, they then checked our booking details and lifted the barrier”

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Posted 1 year ago

“It is a long travel from the Long Stay Car Park to the Terminal Building at Stansted with crowded buses.”

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Posted 1 year ago

“Holiday extras are superb. We booked our airport private transfer with them & our airport meet & greet parking. Both so easy to use, no problems whatsoever. Will definable be using them for our next holiday 😎”

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Posted 1 year ago

“Easy to use website for comparing the options and costs of airport parking. Reliable service - my spot has always been booked. Have had no need for customer service so unable to comment on”

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Posted 1 year ago

“Hilton Garden Inn was very comfortable and with the express car parking it met our needs. Only one negative. The hair dryer in our room was faulty”

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Posted 1 year ago

“Charged £15 for delayed flight of four and a half hours.”

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Posted 1 year ago

“Easy to book easy to park easy to leave was so glad I paid the slight extra aswel to cover our 3 hour delayed flight”

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Posted 1 year ago

“Poor service with outward transfer due to huge luggage delay at Antalya airport. No service no emergency number reply and left on our own to het to hotel. Didn't get a receipt from a dodgy taxi driver so HE not interested in complaint, been witj HE for 20+ years, never again.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,182 reviews