Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, arriving and departing”

Helpful Report

Posted 2 years ago

“Did exactly what they said. Car was waiting on arrival and friendly staff.”

Helpful Report

Posted 2 years ago

“I will never use this company again! Absolutely terrible service. Left us stranded at our destination as they had not received confirmation of our booking from the Spanish company despite holiday extras confirming my booking with me and even texting me the night before re confirming my collection details. Then they refused to honour their transfer guarantee”

Helpful Report

Posted 2 years ago

“I've used Meet & Greet at East Midland airport numerous times and always had good service. Staff are friendly and accommodating every time, never had a problem.”

Helpful Report

Posted 2 years ago

“Easy to book no hassle whatsoever.”

Helpful Report

Posted 2 years ago

“On time, pleasant Driver, offered us water. Safe and good experience”

Helpful Report

Posted 2 years ago

“I have had previous good service but having arrived back at Stansted, initially Icould not find my car. We walked the meet and greet parking and eventually with a little help from entry staff we found the car wasting. Time distance and inaccurate details. It would have been better to park off site. The walking distance with cases was very unreasonable.”

Helpful Report

Posted 2 years ago

“Great service pleasant friendly staff and very helpful with luggage on and off the transfer bus, would definitely recommend the Glasgow Airport branch”

Helpful Report

Posted 2 years ago

“Friendly staff , very quick & easy service used a few times”

Helpful Report

Posted 2 years ago

“Poor transfer on arrival at Arrecife. It took nearly an hour before the transfer even left the airport. Large queues of people and not enough vehicles from the look of things. Better on the homebound part of the transfer but we will look at etting our own taxi next time.”

Helpful Report

Posted 2 years ago

“On arrival at Antalya Airport there was one to meet us. After almost an hour of looking for someone and several attempts at using the phone numbers provided without success we had to get a yellow cab at the cost of €20. The return transfer was OK with no problem.”

Helpful Report

Posted 2 years ago

“Easy to check in.Office and drop off point close to terminal. Pick up process straightforward.”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“We were delayed by BA cancelling our flight home by 48hoirs. So we had a fee to pay at London City Airport parking on our return. But, we had taken out the delayed insurance policy just in case. We have spent a lot of time over the past three weeks providing Holiday Extras the information that they requested via 4 support operatives only to be informed that the T&Cs do not cover our claim. We have always booked through Holiday Extras for the past 10 years and have never claimed until now. So, needless to say we will never book through Holiday Extras again. They tried to delay our claim and finally used the small print ie called our delay as a “force majure”.”

Helpful Report

Posted 2 years ago

“Used meet and greet @ Stansted. Easy to find, helpful staff directing you. Quick key drop off and on return easy to find car. Great service”

Helpful Report

Posted 2 years ago

“Used APH parking Gatwick So efficient on checking in and also well organised for our return.”

Helpful Report

Posted 2 years ago

“Used jet parks ringway easy to park buses regular to and from airport ,always make a note of bus stop number for when you return”

Helpful Report

Posted 2 years ago

“Hotel was good staff very helpful. Went to park car in the morning used the directions as stated in the email, only to discover the car park had been shut for over a month with no correspondence from holiday extras to notify us of this, luckily the hotel let us park our car there for the week or would have missed flights etc. still had no communication from holiday extras after submitting a complaint.”

Helpful Report

Posted 2 years ago

“Would recommend ,no hassle staff very friendly and efficient ,”

Helpful Report

Posted 2 years ago

“As usual all went very smoothly. Well done holiday Extras”

Helpful Report

Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,071 reviews