Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,182 Reviews

84 %

of reviewers recommend Holiday Extras

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Metrics

4.3

Based on 9,182 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Great transfer service to and from the airport. Nice meal in restaurant but a little pricey. Room spot on everything you needed for a short stop over before an early morning flight”

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Posted 1 year ago

“Great service, wouldn’t use any other company. Recommended it to lots of family and friends”

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Posted 1 year ago

“Room was grim one of the worst I have ever stayed in. This hotel is unstylish, basic, cheap, dull needs a complete refresh”

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Posted 1 year ago

“Fantastic service very efficient”

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Posted 1 year ago

“parking so easy everything went so smoothly made the whole experience a lot easier parked right outside terminal and the car was there ready and waiting on our return”

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Posted 1 year ago

“Standstead, clear signs showing the next available parking space. Bus came quickly. Great idea of the code to photograph at the bus stop which meant we received a text message on our return.”

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Posted 1 year ago

“Good, efficient transfers from Enfidha-Hammamet to our hotel in Sousse and back again. Everything as it should be and on time. Very good.”

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Posted 1 year ago

“Straightforward hassle free parking”

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Posted 1 year ago

“Simple and easy”

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Posted 1 year ago

“Great service, excellent price and the support was excellent.”

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Posted 1 year ago

“Easy stress free”

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Posted 1 year ago

“Everything went well easy checking in at car park and hotel friendly service on time for transfer too”

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Posted 1 year ago

“Hampton Hilton excellent value. High standard rooms with everything you need. Staff helpful and very accommodating”

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Posted 1 year ago

“Highly recommend so easy parking just roll up and then pick up when your back. Easy walking distance to airport even with children .”

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Posted 1 year ago

“Very easy to drop off pick up. No issues.”

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Posted 1 year ago

“Normally the Meet and Greet car drop off is a great service. However, at LHR we had to wait 30 mins for the car to arrive - even after ringing them before we collected our luggage. Providing the return flight details seems a pointless exercise”

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Posted 1 year ago

“Seamless parking experience”

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Posted 1 year ago

“Great friendly service and easy to use”

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Posted 1 year ago

“We booked 8 nights parking with 1 night overnight stay at the Airport Inn. The hotel communal areas were better maintained but the rooms were extremely basic with internal fittings such as bedroom corridor carpets etc in need desperate need of replacement. The room was clean but the bed was extremely uncomfortable with bedsprings digging in your back. The biggest concern with the hotel was when we checked they gave us the key to a room which already was occupied by guests (although not in the room when we entered) which has never happened to us previously in any other hotel. Leaving that customer at risk as we could’ve accessed any of their belongings as they weren’t in the room. The hotel didn’t seem to take this particularly seriously and just issued us a new room. The hotel offer transfers to the airport which is charged at £7pp each way which was helpful. A taxi from the airport cost £17 one way so is better value. Unfortunately we wouldn’t return.”

Helpful Report

Posted 1 year ago

“Easy to book - travelling and parking instructions clear.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,182 reviews