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Holiday Extras Reviews

4.4 Rating 9,705 Reviews
85 %
of reviewers recommend Holiday Extras
4.4
Based on 9,705 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Email:

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Very good value for money. Friendly staff happy to help.
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Posted 1 year ago
Easy to find. Simple and easy process. Will use again.
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Posted 1 year ago
Really like this service, it's very convenient for Terminal 1 and the staff are always happy to help. There was a bit of a delay on the shuttle bus when we arrived back but other than that all went very smoothly.
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Posted 1 year ago
There waiting on arrival. V efficient
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Posted 1 year ago
Great customer service. Polite and friendly team at Reception, Bar, Dining area. All clean. Comfy bed
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Posted 1 year ago
Always perfect with holiday extra so easy to park and straight into a bus and the same coming home wouldn't go with anyone else
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Posted 1 year ago
Excellent price and service
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Posted 1 year ago
The hotel was great, you can’t go wrong in a premier inn. We ate in the bar, food was good & service was great. We also had blue circle meet & greet parking. Drop off at the short stay, level 4. Drop off was ok but didn’t feel very organised. When we returned we called them an was told our car would come in 20 minutes. It was over 45 minutes and the service was very poor with one guy sat on the floor in the entrance to the lifts with a mobile phone chasing all the cars that hadn’t arrived yet. I chose meet & greet so that when we landed after a long flight we would be straight into the car and on our way home. Sadly this didn’t happen and we felt it would have been quicker to get offsite parking and jump on a shuttle back to our car.
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Posted 1 year ago
Easy and straightforward experience
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Posted 1 year ago
Easy to find, park and get away 😁
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Posted 1 year ago
Car was over 20 minutes late on return - staff were dreadful and displayed zero customer service skills - they couldn’t pay for the car parking ticket so I had to pay myself. They didn’t even come to tell me this - I had to keep getting out of the car and chasing. Not a meet and greet service - just annoying and stressful.
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Posted 1 year ago
Meet and park at T3 Manchester is brilliant and especially the key box collection
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Posted 1 year ago
Good price however directions for car park were confusing and the parking barriers didn’t recognise our registration so had to contact the assistant via the call button at the barrier on entry and exit When we returned to the car there was a dent in the door I assume from a car parked next to us in the very tight parking spaces
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Posted 1 year ago
Really good service will definitely be using again
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Posted 1 year ago
Very good value for money in terms of parking. Reception area, bar and restaurant are clean and welcoming. The rooms are small and tired , but adequate for a one night stay.
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Posted 1 year ago
Everything worked nice and smoothly.
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Posted 1 year ago
Safe and secure Pleasant staff - very easy to get to and from airport Would definitely use this service again
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Posted 1 year ago
All good, easy parking, easy to find, good choice of food, room was clean and comfortable ,
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Posted 1 year ago
Excellent Easy to find Felt safe and secure
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Posted 1 year ago
No issues whatsoever, everyone was as expected.
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Posted 1 year ago
Holiday Extras is rated 4.4 based on 9,705 reviews