Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“airport transfer very smooth. Although we were late arriving driver was waiting when we landed and was very friendly. Return journey was also good and driver was there promptly. Very efficient service”

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Posted 2 years ago

“Easy to collect car and drop off .”

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Posted 2 years ago

“Easy to book easy to use. Quick parking, well done”

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Posted 2 years ago

“Easy peasy! Drop off and pick up quick and efficiently handled by staff. Maybe a few more signs on the way in for first time users, but once you know it’s easy.”

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Posted 2 years ago

“Excellent service on both arrival and collection.”

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Posted 2 years ago

“Booked mid stay car park at Leeds Bradford, had to use overflow car park, which was almost completely full, managed to find a space near the exit, it was a long way to the terminal entrance pulling suitcases uphill, and not much fun to walk back to in the pouring rain.”

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Posted 2 years ago

“Made the journey 10x easier, no driving into the actual airport, no having to find a space. Buses were quick to arrive and we were in and out the office in minutes.”

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Posted 2 years ago

“Easy to park, found a single spot as fussy with my car, it was still perfect when we returned, easy to book out and away.”

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Posted 2 years ago

“Always great service with this company”

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Posted 2 years ago

“Decided to get a hotel instead of driving early morning. Hotel comfortable and nice breakfast.”

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Posted 2 years ago

“We booked the Hilton 5 with parking as it seemed the easiest option for us. Everything went to plan from parking our car, staying overnight and arranging a taxi early the next morning to take us to terminal 5. Our room was lovely, clean and spacious and our meal in the hotel was very good. We arrived back to Heathrow at 6 in the morning and caught a taxi back to the hotel and straight to our car. So easy ..would highly recommend and would definitely use again”

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Posted 2 years ago

“Not given the information surrounding car seat and that it is not provided”

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Posted 2 years ago

“Good price easy to get to ,we were lucky both times the bus was there ,no waiting”

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Posted 2 years ago

“Great service. Was told of road closure and given alternative directions which were easy to follow!! Was a streamlined entrance and exit. Bus & ticket usage was explained clearly. We had a lovely friendly bus driver going but an interested difficult to understand coming back! But overall a very positive experience and would difinitely recommend.”

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Posted 2 years ago

“Pre-paid to park, took all the stress away, and able to leave the airport after our holiday with no hassle, happy to have it sorted prior to holiday xx”

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Posted 2 years ago

“Very straight forward parking”

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Posted 2 years ago

“Easy to organise. Good value hotel with convenient parking.”

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Posted 2 years ago

“Booked parking early. No issues on the day. Was great to be able to park right next to the terminal. Reasonable price.”

Helpful Report

Posted 2 years ago

“Wait time on return was horrendous. Waited over 45 mins for car to be returned despite calling them once we had our baggage.”

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Posted 2 years ago

“Always the best price and parking is so easy, it always knows my name and the barrier lifts on both on the way in and out. Never any trouble.”

Helpful Report

Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,070 reviews