Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the general selection of food and drinks and not impressed by the cleanliness.We would never use The Gateway again.”

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Posted 2 years ago

“Always very good and very quick and easy”

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Posted 2 years ago

“Excellent hotel and parking very good. Would definitely recommend.”

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Posted 2 years ago

“Great hotel location and parking for terminal 5.”

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Posted 2 years ago

“First class as always”

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Posted 2 years ago

“Easy to book. Camera reads number plate for entry and exit. Very good service.”

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Posted 2 years ago

“On trying to leave the carpark yesterday evening the barrier wouldn't open, so we pressed the help button. A very rude man told me my booking ran out at 03.00 that morning and we owed £10. I told him I thought he had the wrong booking and asked him to give me my car reg, but he refused! My booking clearly states that it was until Sat 15th June at 17.00. He refused to open the barrier until we paid £10 - NOT impressed and I'd like a refund please.”

Holiday Extras 1 star review on 16th June 2024

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Posted 2 years ago

“Flew back later than we planned due to one of our party being in hospital. All sorted for us on our eventual return.”

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Posted 2 years ago

“Meet and greet t2 at Manchester, could not be easier. No hassle throughly recommend!”

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Posted 2 years ago

“Really quick . Worth the money after a long flight”

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Posted 2 years ago

“So simple, drop your car off hand in the key, you get a card with a bar code. When you return hand over the card, you get your key back and the car is there ready for you to load up and drive off.”

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Posted 2 years ago

“Easy to book at discounted rate parking straightforward with good transfers direct to front of airport terminal.”

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Posted 2 years ago

“Booked airport parking. Pulled up at the barrier machine gate open. Came back a week later. Pulled up at barrier machine gate open. So easy will use them again 5 star service.”

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Posted 2 years ago

“Got a good price for this new operator. All went well. I will be interested to see the ‘usual’ price in due course.”

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Posted 2 years ago

“Easy to use and park. Efficiency at the ticket office. Nice and helpful to work the tablet to drop keys off. Nice and easy to pick car up on way out of airport terminal.”

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Posted 2 years ago

“Very expensive and our flight was cancelled”

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Posted 2 years ago

“Worked exactly as expected, no hassle no problems and easy to use. Definitely recommended.”

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Posted 2 years ago

“Perfect in and out easy to book.”

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Posted 2 years ago

“As always very friendly, helpful & reliable. 👍”

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Posted 2 years ago

“Lovely and helpful friendly staff, both outward and inward! Highly recommend , no hassle at all Much appreciated!”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,071 reviews