Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,190 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,190 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really enjoyed the lounge at East Midlands Airport very relaxing with good breakfast and drinks.”

Helpful Report

Posted 1 year ago

“Fabulous services will use for every holiday!”

Helpful Report

Posted 1 year ago

“Hassle free as always. Thank you.”

Helpful Report

Posted 1 year ago

“It was advertised as a ‘5 min’ drive by bus at the airport. True, but it took extra 25 mins for the bus to actually leave the car park…”

Helpful Report

Posted 1 year ago

“great location very easy to find, very friendly staff , rooms clean & comfortable”

Helpful Report

Posted 1 year ago

“An excellent service to use . The staff are very helpful and pleasant to talk to . Great value for money and will use the service again .”

Helpful Report

Posted 1 year ago

“I booked the Holiday inn at Gatwick Airport for an overnight stay with 12 days onsite parking. This represented the best value for me without having to move the car in the morning. The check in process was seamless, the food and drink in the hotel was ok and the rooms very comfortable. Caught the bus from the front door to the South Terminal with no problems and upon return, the check out and car collection was equally as seamless. My only niggle was Holiday Extras wanting to charge an additional fee for late return cover should the flight be delayed. When I checked with the hotel, my car was booked in for 14 nights so that would have been an unnecessary expense had I paid it. I've used Holiday Extras before and would not hesitate to use them again.”

Helpful Report

Posted 1 year ago

“Very efficient bus service as always, would definitely recommend. The app makes everything so easy.”

Helpful Report

Posted 1 year ago

“Good price for parking”

Helpful Report

Posted 1 year ago

“Quick, easy & reasonable price.”

Helpful Report

Posted 1 year ago

“Amazing service as always. Bus driver very happy and upbeat for the time in the morning we got the bus. Have recommended and will continue to use you.”

Helpful Report

Posted 1 year ago

“Everything went well, make sure you take photo of bus stop, was well impressed”

Helpful Report

Posted 1 year ago

“Excellent- all went very smoothly. Will definitely do this again.”

Helpful Report

Posted 1 year ago

“Easy to book hotel and secure parking together. Holiday Inn Express was ideal, close to the airport and bus transfers to and from the secure car park and airport were brilliant. I can highly recommend.”

Helpful Report

Posted 1 year ago

“Really convenient and great hotel. Rooms were fantastic! Restaurant was amazing too!”

Helpful Report

Posted 1 year ago

“Ensure they put a space in your registration. I was issued with a ticket as the barrier didn't recognise the reg. Thankfully the Stansted customer service helped resolve the issue via email so a quick chat at the exit gate and all was resolved. Fantastic price through Holiday Extras so would definitely use again”

Helpful Report

Posted 1 year ago

“All went to plan”

Helpful Report

Posted 1 year ago

“Quick drop off & car there upon our return. I can strongly recommend.”

Helpful Report

Posted 1 year ago

“Driver on time on both pick ups. Drivers polite and professional.”

Helpful Report

Posted 1 year ago

“I originally booked to park at Manchester Airport in August last year - unfortunately our flight was cancelled due to the air traffic control problem, after we had already parked. We did not have any extras on the policy but Holiday Extras agreed to give the full amount back in a voucher due to us only being parked for 5 hours. We have used part of our voucher to use Park Smart car park at Liverpool Airport this year and the remaining for a further booking next year. Customer services at Holiday Extras were very helpful and both car parking experiences have run smoothly. I would happily recommend booking insurance and parking through this company.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,190 reviews