Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,921 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Brilliant service.. nice and smooth would definitely recommend”

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Posted 6 months ago

“Easy and convenient”

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Posted 6 months ago

“Good service, bringing car to south terminal from north.”

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Posted 6 months ago

“The lady on reception noticed my partner was partially sighted and put us on a table near to the food isle so we didn't have to carry food and drink far. Very clean environment, food tasty, friendly staff.”

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Posted 6 months ago

“The lounge could do with a few more selection of drinks. The temperature was very warm, when I asked to turn it down slightly, the hostess wasn’t to happy. Otherwise I would recommend”

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Posted 6 months ago

“The multi story car park,while more expensive,is extremely convenient making for a fast getaway.”

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Posted 6 months ago

“Excellent service, everything ran smoothly. Good value.”

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Posted 6 months ago

“Excellent service hassle free driver very helpful”

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Posted 6 months ago

“A brilliant and very smooth process getting in and out of the car park. Car was safe and secure exactly where we parked it on our return. The bus drivers were really friendly and helpful.”

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Posted 6 months ago

“No problem with parking or picking up, car was very dusty when picked up”

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Posted 6 months ago

“Professional, helpful and efficient. Always a pleasure to park there.”

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Posted 6 months ago

“Very dated rooms but comfortable bed. Parking was good. All in all would consider using again”

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Posted 6 months ago

“All smoothly done from parking to drop off keys Bus journey to the terminal and back is very cramped and not easy to get heavy case on and off Return for the car is the same but easy to get keys and collect car and drive away Would recommend pre booking early through app.”

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Posted 6 months ago

“The parking all went well, but the arrangements for exiting the "orange car park barrier" is difficult. long queues with many persons unable to operate the ticket scanning machine, I was unable to scan my ticket & could only raise the exit barrier by paying an exit fee of £6.00 when the fee had already been included in the parking charge.”

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Posted 6 months ago

“Very helpful and everything worked out well. Thank you”

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Posted 6 months ago

“Easy to find, no problems with entry or exit. And for once it was in the daylight”

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Posted 6 months ago

“Very easy to find and no hassle entry and exit.”

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Posted 6 months ago

“Triangle Parking Southampton Cruise Port - the car park is open with no barriers or anything to stop anyone from walking or driving in, there was no direction or anyone on hand to provide security or any direction on where to park, the car park does appear to be covered by CCTV cameras.”

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Posted 6 months ago

“Great place to park the car, only downside is that it's a 10-15 minute on the bus that's why I gave 4 stars, buses were coming every 5-10 mins but we managed to catch it on time.”

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Posted 6 months ago

“The camera machine didn’t recognise my number plate in entry and had to wait 10 mins for the security to answer the intercom. Not the best start.”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 8,921 reviews