Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,921 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“The company got my parking times wrong on my booking so I was charged an overstay fee of £15 when leaving jet parks 3 car park.”

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Posted 6 months ago

“Holiday Inn was excellent however DO NOT USE AIRPORT PARKING MANCHESTER. Waited 50 minutes to be picked up, they also kept our car key which we were not happy about! On return a couple’s car had been moved to an unsecured location and vandalised - smashed windows. They had a really bad attitude too. Never Again… Please check all reviews before using this car park.”

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Posted 6 months ago

“Really smooth drop of and pick up, friendly and helpful staff”

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Posted 6 months ago

“Good service, easy to use and competitive pricing.”

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Posted 6 months ago

“Easy to book, no issues good price.”

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Posted 6 months ago

“Everything as expected. Arrived 5 mins before time on ticket and barrier opened, founds space within a couple of minutes, super close to terminal literally 2 minutes walk, much easier and simple than the current meet and greet service on offer at this airport that we usually use. Will defo book this one again”

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Posted 6 months ago

“Really good, so straight forward and no hassel. 100% recommend”

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Posted 6 months ago

“Fab hotel, so handy for the airport, great staff”

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Posted 6 months ago

“Cab driver in Budapest did not recognise the Holiday Extras booking number, despite numerous attempts to convince him. It meant we were stuck waiting at arrivals for a cab to turn up that never did. Felt massively let down by Hol Extras despite the cab driver calling 2 hours after arrival to apologise. We lost 1 evening of a short weekend break so not impressed at all. Also attempts to wash hands of the blame for this is very disappointing and not something I would have expected of Holiday Extras.”

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Posted 6 months ago

“Excellent service fron start to finish”

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Posted 6 months ago

“Nice food and drinks and relaxing start to the holiday”

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Posted 6 months ago

“Prompt, friendly and helpful greeting at 5.30 am - thank you. Then exactly the same on return at 5pm, well done staff, you’re fantastic!”

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Posted 6 months ago

“Easy to use app with tkts etc transferable to wallet”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Transfer booking failed. Still waiting for my refund O stars”

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Posted 6 months ago

“The Travelodge has no eating or drinking facilities, just a bit to far to walk to the airport, especially if you have any mobility issues.”

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Posted 6 months ago

“Easy to book and checked in on line with vehicle registration.all ran smoothly”

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Posted 6 months ago

“Everything went very smoothly.”

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Posted 6 months ago

“Very easy to use and navigate. Ibis great value and close to the terminal. Great value, especially for longer trips.”

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Posted 6 months ago

“Always easy to book now I have the all, sends regular discounts through and we generally pay them.”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 8,921 reviews