Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,645 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,645 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“We complained about the noise that we experienced throughout the night we stayed but the staff were not interested and you are currently investigating it very slowly, so no we are not happy at all”

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Posted 7 months ago

“Easy process, greeted on arrival drop off and pick up. Holiday extra's never fail to deliver. Easy to book.”

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Posted 7 months ago

“Easy to book car parking. Reasonable price. No hassle.”

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Posted 7 months ago

“Easy to book, easy to park and upon our return 2 weeks later, easy to find. Coming home was 34 minutes from leaving the door of our Jet2 ‘plane at BHX to driving out of the car park. Fantastic convenience.”

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Posted 7 months ago

“Good place to park for Gatwick airport,easy drop off and pick up,about 10 minutes to terminal on their bus”

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Posted 7 months ago

“All went well. Drivers courteous and lifted luggage.”

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Posted 7 months ago

“Went smoothly. Drop off and pick up both good.”

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Posted 7 months ago

“Very efficient, even to change times, brilliant”

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Posted 7 months ago

“easy to enter and staff on intercome were eeded as i imputed a zero instead of a o on my reg, very polite on the intercome and got us sorted in seconds, bus staff also very froiiendly and helpfull, would highley reccomend.”

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Posted 7 months ago

“Taxi service on time, comfortable and courteous”

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Posted 7 months ago

“Parking was what I expected”

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Posted 7 months ago

“Easy to find and brilliant service when we arrived”

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Posted 7 months ago

“We used Maple parking Meet and Greet for the second time. Quick and efficient at Heathrow and Birmingham.”

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Posted 7 months ago

“Great experience, car park easy to find although hard to find a parking space, I have a blue badge and very little cars parked in disabled spaces had a badge, maybe at check in car park could say did you park in disabled space and do you have a badge displayed?”

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Posted 7 months ago

“Used them several times and each time, perfect service.”

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Posted 7 months ago

“Great service!”

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Posted 7 months ago

“Always use holiday extras and never had a bad experience. Used purple parking meet and greet Gatwick which was so easy both inbound and outbound. Would use again”

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Posted 7 months ago

“Great face to face service, bit perturbed at standing waiting for 10 minutes.”

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Posted 7 months ago

“Great face to face service, bit perturbed at standing waiting for 10 minutes.”

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Posted 7 months ago

“The breakfast was a very big letdown”

Helpful Report

Posted 7 months ago

Holiday Extras is rated 4.4 based on 9,645 reviews