Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,645 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,645 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service, fab hotel, nice room”

Helpful Report

Posted 7 months ago

“Easy process for booking and cheaper than direct”

Helpful Report

Posted 7 months ago

“Great just park your car and drive away at the end of your trip”

Helpful Report

Posted 7 months ago

“Easy to find, 2 mins walk from terminal and good service”

Helpful Report

Posted 7 months ago

“Problems with Long Stay 1 at East Midlands where the automatic number plate recognition did not recognise the car going both in and out. Going in to the Carpark was sorted by scanning the barcode on the receipt. When leaving the Carpark I had to press the help button and it was several minutes before that was answered and, the registration plate was checked and the barrier finally lifted.”

Helpful Report

Posted 7 months ago

“all worked well as usual. try using the new side entrance "Sidney Road" off Thorley Lane as you entre off Thorley Lane take first left then right at the roundabout this takes you to the multistorey T2. Using this way means you do not go through the congested airport roads where if you make a mistake with the poor signage you can und up in the drop off area and get charged or fined for using it.”

Helpful Report

Posted 7 months ago

“I booked with Park2Travel in Leeds/Bradford as they were competitively priced and I have used them before. They weren’t as slick as other companies as there were not many staff - in fact we were driven to the airport by the same lady who checked us in. We had to wait a good 10 minutes on our return and it was quite cool!”

Helpful Report

Posted 7 months ago

“Holiday Extras provided a seamless process from start to finish”

Helpful Report

Posted 7 months ago

“Quite packed car park but got a space easy enough, the bus was there waiting when going to the terminal and about a 10 minute wait when waiting to be collected from the terminal. The car park numbering system at Stansted was odd. I expected it to be in alphabetical order so got off between p-r and t-v for S where our car was parked, however S was a lot further down, the friendly bus driver picked us back up on his way back to the terminal and made sure we were in the right place. Overall good value, some waiting when all you want to do is go home and buses are quite slidy, so it's quite tricky keeping hold of the luggage as you go round corners etc. It's about a 10 min journey to the terminal and back to car park. Would use again.”

Helpful Report

Posted 7 months ago

“Taxi booking through HE. The Driver was waiting for us. He was polite and helpful.”

Helpful Report

Posted 7 months ago

“As always, so easy to work with, cheers”

Helpful Report

Posted 7 months ago

“Great service,used it a few times and had no problems.Will book it again.”

Helpful Report

Posted 7 months ago

“perfect in every way”

Helpful Report

Posted 7 months ago

“It was such a long way from the airport. Took ages to find a space and it’s just rough land. Very limited buses for our return to Jetparks 3 so we had quite a long wait.”

Helpful Report

Posted 7 months ago

“Slick handover of car at drop off and almost at pick up though the car wasn’t at the space indicated and we had to wait until they found it”

Helpful Report

Posted 7 months ago

“Great service convenient for the airport. Car dropped off within 5 minutes we were on our way to the terminal. Pick up same location as the drop off. Simple to use will definitely use again.”

Helpful Report

Posted 7 months ago

“Excellent as always. Easy to book. Happy bus driver.”

Helpful Report

Posted 7 months ago

“park2travel at Leeds, very busy but all went smoothly. competative cost from HE”

Helpful Report

Posted 7 months ago

“Easy to book online. Friendly and efficient staff at Heathrow T2. When arriving back, our car was delivered by the time we walked out of the lift in level 4, perfect! Will use again”

Helpful Report

Posted 7 months ago

“The driver was late picking us up from the airport. He drove fast whilst using his phone on the way out and back. He did not seem to know which hotel we were going to and delivered us to the wrong hotel.when we arrived at the correct hotel he put our cases on the pavement and drove off. On the return journey he was driving fast and it did not feel particularly safe.”

Helpful Report

Posted 7 months ago

Holiday Extras is rated 4.4 based on 9,645 reviews