Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,922 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,922 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Fairly straight forward to get too. Friendly staff (even at 3.30am). Went straight to T2. Pick up at stop 17.”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“We stayed at radison blue Heathrow, booked it with parking The hotel and staff were fantastic plenty of room to park and picked up the car without any issues.... definitely recommend this service”

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Posted 6 months ago

“All went very well from dropping car off to collection. Well priced and efficient. Good directions to drop off.”

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Posted 6 months ago

“Brilliant from checking in our car to collecting it. Pleasant staff and well explained.”

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Posted 6 months ago

“Brilliant service”

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Posted 6 months ago

“We rang from the baggage hall and although they were clearly busy, the car turned up in about 15 minutes, which was reasonable given the amount of cars they were driving to multiple customers. No issues and happy to book again”

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Posted 6 months ago

“Everything was just perfect with the transfers, Thank you.”

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Posted 6 months ago

“Easy to book. Easy access to car park. Buses frequent and efficient. Good price.”

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Posted 6 months ago

“Love Jet Parks at East Midlands, just don't like the fact its not open all year.Easy and convenient dropped off right outside the terminal with your luggage.”

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Posted 6 months ago

“Great drop off by terminal and pick up was so easy .”

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Posted 6 months ago

“Premium Red Carpark at Gatwick. Listed as a 1-4 minute walk to the terminal. It is at least a ten minute walk.”

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Posted 6 months ago

“We landed in terminal 2 and walked about outside for over half a hour before finding out yous have no pick ups in terminal 2 only terminal 1 with all our luggage we had to find our way to terminal 1 after a long flight not very good. We have used the red car park loads of times far easier . With yous being a new one decided to try but sorry will be going bat to the red”

Helpful Report

Posted 6 months ago

“Everything went to plan. I’ve never used off site parking at Heathrow before and I was a little apprehensive, but directions were good, staff were friendly and helpful and the buses were on time and there to meet me when I arrived. Thank you.”

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Posted 6 months ago

“Very efficient service at Bristol both ways. Good to be on the road quickly after a very late flight back.”

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Posted 6 months ago

“Easy and prompt air port transfers at a reasonable cost”

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Posted 6 months ago

“Website was efficient. Car parking all good at airport.”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Wide space car parking at Edinburgh Airport is easy to get to and a few minutes by bus transfer. Buses are regular and minimal waiting times. Can be a little manic trying to get cases loaded onto the bus whilst other passengers are doing the same thing. But overall, a good service provided.”

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Posted 6 months ago

“Easy booking, fab parking as always at Jetparks 3 Manchester, friendly bus drivers too”

Helpful Report

Posted 6 months ago

Holiday Extras is rated 4.3 based on 8,922 reviews