Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,716 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,716 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Excellent online booking experience. Highly recommended. Everything I wanted to do I was able to do. Thank you once again for a great website.”

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Posted 2 years ago

“Makes it so much easier just park up and get on the bus to your chosen terminal. Easy, cheap & convenient. Wouldn’t book anywhere else for our Airport parking.”

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Posted 2 years ago

“Very efficient service with friendly staff Thank you.”

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Posted 2 years ago

“Best service from an airport parking company I have received. Fast, efficient and stress free.”

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Posted 2 years ago

“Easy drop off and pick up, clear instructions, polite and professional staff”

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Posted 2 years ago

“I have used holiday extras many times over the years and has always been of excellent service. Bur our last trip was messed up with the date of bookings. They had booked my car for parking at Heathrow from the 20th of March to the 4th of April. OK not a big problem but the problem was the hotel was booked for our return date the 4th of April. We booked the hotel for the 20th of March. As it's not very easy to get hold of anyone or have a contact number only a stupid computer to write to. We had to book another hotel to stay in on the 20th of March. At an extra cost to our selves. We are still waiting for there customer service team to get back to me about this problem.”

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Posted 2 years ago

“Well to be honest it was the cheapest transfer I could find at Tenerfife airport, the company they used did a good job.”

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Posted 2 years ago

“Very eficient and on time”

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Posted 2 years ago

“The airport parking was close to the airport but signage was poor and it was incredibly expensive.”

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Posted 2 years ago

“Easy entry and exit. Parked on ground floor. 2 mins literally to airport entry. Great as was raining heavily. Overall no issues. Would recommend.”

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Posted 2 years ago

“Very Convenient.”

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Posted 2 years ago

“The hotel was excellent and the parking was straightforward. Unfortunately, we chose the hotel so that we could use the transfer to Heathrow Terminal 5. However, the hotel no longer organised transfers so we had to pay for an expensive private taxi. We were not clearly informed that the transfer no longer existed.”

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Posted 2 years ago

“Birmingham Airport Meet and Greet..wouldn't do it any other way...Easy to use Ap...Flexible, reliable service. Convenient and never have to wait long for your car. Thank you”

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Posted 2 years ago

“Airparks Park and Go at Luton was a great first experience for us. No problems, the staff were very friendly and helpful. We will definitely use them again when we fly from Luton. Top marks!”

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Posted 2 years ago

“Good quality hotel, reception team very friendly. Had dinner in the Italian restaurant, good quality of food.”

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Posted 2 years ago

“Park up meet and greet T3 London Heathrow has to be hands down the worse experience at an airport. Was told 20 minutes for the car following collection of bags after an 8 hour flight to wait 65 minutes and many excuses before our car finally turned up. The staff are extremely rude and make any excuse up rather than tell you what’s going on.”

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Posted 2 years ago

“Brilliant easy parking at Liverpool airport. Stress taken out of getting to the airport with easy access into car park and a disabled space really close to departures. Another successful visit. Thanks 👍👍😄😄”

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Posted 2 years ago

“Arrival at Luton airport was a difficult and stressful experience. Departure was better but still not good customer service from our return driver. We were two vehicles booked as large vehicles and used the 51°52'55.9"N 0°23'13.9"W reference in google maps within our car to drive on which we full expected would take us directly and smoothly to the car park. Not so, the Google directions ran out at the Holiday Inn Express Island (maybe our fault we don't know) and we ended up driving towards the main airport entrance and trying to get help from several orange clad operatives looked at our booking and stated yes carry on so we did and we ended up completely lost in the multi story next to the fire damaged carpark with jobs worth's not allowing us to turn around and avoid going into the multi storey with us trying to explain we were in the wrong place and being told, yes you are in the right place. So infuriating as the carpark operatives had less of a clue than we did!!!! Very stressful and time consuming to get back to where we needed to be as the multi storey was mayhem. Once we did find the carpark by following the postcode and not Google maps link in our confirmation we were ushered to the normal carparking spaces and not the large vehicle section. With time starting to stack up against us and with two small children we parked in very tight spaces and not where we had paid to be. I ended up accidentally leaving a window open on my vehicle because I was following instructions on parking my Defender in such a tight space. Having said all this the car park were very good dealing with the open window with a sheet of plastic, thank you. The coach to and back from the airport was very good with the driver taking us to the airport very helpful and the one on our return not helpful at all he just sat in his cab and did not help with baggage or the rear doors. We can smile about it now but our advice is double check your directions and instructions and if you have booked a large vehicle shout you have on arrival and avoid the mess we got into.”

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Posted 2 years ago

“Meet and greet on arrival was great, very easy to find and parked the car straight away, handed over our keys was great. On the way home we called the number 20 minutes before to let them know we had landed and didnt have any luggage, we was told they would have our car waiting, that was a lie, no one had even looked t collecting our car from the secure car park, we even had to prove through our phone we actually called the number and spoke to someone. After waiting an extra half an hour outside in the cold not ideal when tired from the flight and lots of nagging at the staff asking where our car was (giving us lots of attitude i might add) we eventually got our car. We paid a premium for meet and greet so we wasn't waiting around for shuttles etc and we ended up waiting longer on meet and greet for our car. Not happy at all and this has happened to us twice on the return. We gave flight details so all cars due to land should surely be waiting for us.”

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Posted 2 years ago

“Short partly covered walk from Airport terminal. Lovely modern hotel, helpful efficient staff. My room smelt of cigarette smoke so I asked to be moved. This was sorted quickly and politely. I have nothing but positive comments about this hotel.”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,716 reviews