Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.37

4.4 Rating 9,764 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,764 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple effective booking process.”

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Posted 2 years ago

“Good hotel and on site restaurant. We paid £40 for a cab into Heathrow T5 from local firm and £45 to get back to pick up car, from the taxi rank.”

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Posted 2 years ago

“The Premier Inn is convenient hotel for Gatwick North if you have an early flight. Car parking drop-off is next door, too. The staff were friendly and helpful but I would say that the room was in need of a facelift! It's always very easy to book through Holiday Extras so I always do!”

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Posted 2 years ago

“It is a great carpark. Driver to the airport was nice and cheery. However the driver that picked us up on the early hours of saturday morning wasnt helpful at all. I know its not his job to lift ur cases but a bit of advice to passengers on how to lay them would make much more room available. But overall i would use again for sure”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Good location close to the airport no long waits for the bus and easy bus pick up to return back to my car”

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Posted 2 years ago

“Everything went well, very good service.”

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Posted 2 years ago

“Have used holiday extras several times. Easy to park and buses are normally on time. Although had to wait a bit longer this time. That said , already booked for next holiday in September.”

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Posted 2 years ago

“Easy to book, still a bit pricey, but near terminal and no problem to use”

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Posted 2 years ago

“Convenient location and very reasonably priced hotel. Room was clean. Bed was extremely comfortable to have a good nights sleep before the flight next day. Definitely recommend!”

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Posted 2 years ago

“Room fine. Gatwick bewildering.”

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Posted 2 years ago

“Booked transfer through HE from Dalaman in Turkey for 2 people. Driver was waiting to greet us with sign. The car was not the newest but the driver was well presented and we were soon delivered to our accomodation. On return the driver turned up 5 mins early and and soon had us back nto Dalaman airport. Again the driver was well presented and friendly. The company was Mavisel. I would book through HE again.”

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Posted 2 years ago

“The concept was good but expensive”

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Posted 2 years ago

“Great customer service. Allowed us to bring cars to entrance to be loaded as had a baby and disabled lady. The only down floor to the parking was it was gravel uneven to walk on and push buggy. The staff were very friendly and helpful especially the lady driver we had going out and coming home.”

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Posted 2 years ago

“All worked well, although better signage of where to find the rep would have helped find them more quickly on arrival at the port and when returning”

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Posted 2 years ago

“All fine but automatic barriers didn’t recognise number plate which required telephone call for someone to physically access booking eventually to raise barrier, he did say it was because we’d booked through a third party whether this is true or not I have no idea ! Apart from that difficulty no problems at all”

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Posted 2 years ago

“Excellent parking right next to the terminal east in and out but a little expensive. We were willing to pay for the ease of access”

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Posted 2 years ago

“Jetpark3 was fairly easy to find but locating a parking space was a nightmare. Far too many cars parked outside of designated spaces and making some parts almost impossible to navigate. Everything else was good and plenty of buses running to all 3 Manchester Airport terminals”

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Posted 2 years ago

“Ok for money but at 2.30 am bit of a walk to mid stay 1 car park”

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Posted 2 years ago

“Easy helpful good value can navigate the app even for the oldies”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,764 reviews