Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to park, friendly bus driver who actually waited for me whilst I was getting my things out of the car. A few minutes ride & we were at the front of the terminal. A little wait for the bus on our return but everything went fine. Definitely use again”

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Posted 1 year ago

“Close to the terminal, works well”

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Posted 1 year ago

“Really great service, friendly staff and very efficient.”

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Posted 1 year ago

“Very efficient. Car ready when we got back. Slick drop off and pick up.”

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Posted 1 year ago

“Ease of process exactly as described. Availability of buses”

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Posted 1 year ago

“Booking in and collection went very smoothly.”

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Posted 1 year ago

“Easy to enter the car park and park. However the bus transfer back from the airport took longer than 12 minutes to arrive (this is what it said on the sign post of how long the bus takes to arrive). This caused big queues and packed busses”

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Posted 1 year ago

“On time very friendly”

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Posted 1 year ago

“quite expensive, driver on the outbound leg was excellent but the driver on the return leg allowed passengers to drop cases in the aisle which was extremely inconvenient to other passengers not to mention dangerous”

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Posted 1 year ago

“Everything went to plan. Driver was waiting on arrival at Lanzarote Airport and duly arrived on time for the return journey from the hotel to the airport. Will certainly use Holiday Extras for next trip abroad.”

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Posted 1 year ago

“Excellent service on our recent resort transfers on the Costa del Sol. Drivers were very friendly and the vehicles were very good. Would have no hesitation in booking again.”

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Posted 1 year ago

“Have used Silverzone on a number of occasions and never had any issues. Booking in was straightforward and collection was very easy. It only took a few minutes to get you key and be on your way”

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Posted 1 year ago

“On time, polite and friendly drivers.”

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Posted 1 year ago

“Easy to use app. Taxi issue sorted quickly. Contact easy.”

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Posted 1 year ago

“Easy to use app on my phone. Prices seemed fairly reasonable and were cheaper than Ryanair. I was able to change from long stay to mid stay a week before going on holiday. Everything was on the app from what to do when you arrive to park and if you need to change anything before travel including if you change which car you take. Very pleased with the service. Parking was straight forward and the bus in was quick and they run frequently. Have used the app several times and will carry on for future trips.”

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Posted 1 year ago

“Every thing went as it should”

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Posted 1 year ago

“Excellent prices that are very competitive. Easy to book and chnage times and make small amends. Have book with Holiday extras 3 times so far and very happy with each booking.”

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Posted 1 year ago

“Transfers were waiting for us when we arived and on time to take us back to airport , driver kept us up to date on day of transfer what more could you ask for great service.”

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Posted 1 year ago

“No issues, easy to find. A good deal”

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Posted 1 year ago

“Always a great service 😀”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,070 reviews