Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,658 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,658 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“As always everything went well. No problems at all. Thanks”

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Posted 11 months ago

“Very happy, key office is close to the terminal building.”

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Posted 11 months ago

“Signage at Heathrow Terminal 4 meet & greet needs to improve as parked on floor 1 instead of floor 2. Assistant agreed to move my vehicle from this area rather than me having to pay to leave and reenter. On return landed at Terminal 5. Had a short wait upon return for vehicle to be brought to pick up point despite calling from terminal 5 and the 4 once we arrived via shuttle.”

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Posted 11 months ago

“The booking process was simple, the stay at the hotel was lovely and simple, as was the parking... the only issue was a few too many emails from holiday extras (I had selected no marketing emails but still lots of "you might also like" contacts that it seems to be impossible to avoid)”

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Posted 11 months ago

“Easy to book , right on the airport 3 mins walk , plenty of parking places . Drive to barrier let it read your number plate barrier goes up drive in and the same on exit .👍👍👍”

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Posted 11 months ago

“Meet & Geet works well. No problems either way. Used before and will use again.”

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Posted 11 months ago

“Competitive prices, plenty of spaces & only a short walk to & from terminal.”

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Posted 1 year ago

“I’ve use holiday extras airport parking booking for years .It has always been straightforward.”

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Posted 1 year ago

“Used them several times with no problems!”

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Posted 1 year ago

“good pick up at airport. i made a mistake on return pick up and it was remedied quickly. very reasonable prices”

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Posted 1 year ago

“Due to a flight rebooking I had to delay my departure date at short notice. The online process was easy and I got a refund on my card promptly.”

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Posted 1 year ago

“Due to a flight rebooking I had to delay my departure date at short notice. The online process was easy and I got a refund on my card promptly.”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“A mix up regarding transfer of golf clubs to hotel. Charged extra 40 euro to take two sets of clubs from airport to hotel. A taxi including luggage and two sets of clubs for return trip hotel to airport charged 19.85 euro. Not impressed to say the least and a more sympathetic customer friendly approach would have been appreciated. The transport could have taken 20 sets of clubs.”

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Posted 1 year ago

“Reliable and friendly service.”

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Posted 1 year ago

“Easy to drop car off Bus to airport quick and car ready to collect on arrival”

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Posted 1 year ago

“On time Easy process Reasonable price Excellent”

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Posted 1 year ago

“Jonathan looked after us so well, lovely welcoming personality. All the staff were very professional and approachable”

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Posted 1 year ago

“Transfer bus on way out excellent coming back horrendous definitely not health & safety conscious too many crammed on bus”

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Posted 1 year ago

“Transfers quick. Car Park muddy & rough surface - need improvement.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,658 reviews