Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly as sold”

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Posted 1 year ago

“Airport parking worked a treat and was cheaper than booking direct”

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Posted 1 year ago

“Nice and close to airport easy in easy out, back in July.”

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Posted 1 year ago

“Easy to book on the App. I use it all the time for business and holidays.”

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Posted 1 year ago

“The ease of booking car parking at the airport and hold luggage.”

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Posted 1 year ago

“Can highly recommend Aph for parking at Manchester. Very well run and very slick service. Have used Aph several times and have no complaints”

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Posted 1 year ago

“Friendly staff. Very clean room, comfortable bed, close to Heathrow. Used the hopper bus to terminal 3, 10 mins . Will definitely use the hotel for our next journey 😊”

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Posted 1 year ago

“It’s a quick and convenient way to park and gain access to terminal required.”

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Posted 1 year ago

“Holiday extras were very friendly, professional and efficient when organising the booking. The drop off and pick up was also smooth. However I'm not sure where the vehicle was kept as it was filthy when I collected it - covered in dust/sand and cobwebs with it almost impossible to see out of the windows.”

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Posted 1 year ago

“Tried contacting Hokiday Extras regarding amending tbe time of the transfer collection and Holiday Extras offered no help whatsoever and just quoted their terms and conditions. Spoke the hotek recpetion and they were more than haopy to help and contactdd the local transfer company. Wont be using Holiday Extras again. Once they have your money they dont care.”

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Posted 1 year ago

“Very easy to use loads of parking places bus was regular and easy to enter and leave.”

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Posted 1 year ago

“I’m very disappointed with the way Holiday Extras dealt with my complaint. After discovering damage to my vehicle while it was parked at one of their partner sites (Airparks Luton), I reported it immediately. Unfortunately, Holiday Extras refused to take the issue seriously and simply referred me to their terms and conditions, without making any effort to investigate or offer support. As a customer, I expected at least a proper review of the incident and some level of accountability — not a generic response dismissing my concern. I won’t be booking through Holiday Extras again unless they take customer complaints more seriously in future.”

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Posted 1 year ago

“Very good hotel an service 👌”

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Posted 1 year ago

“Everything went perfectly. Really appreciated phone call to let us know he was waiting for us when we left. No problems at pick up.”

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Posted 1 year ago

“Good service and easy check in”

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Posted 1 year ago

“The parking process is so easy the booking online as well as the parking. Just 5 minutes walk to Stansted Terminal. Staff all really nice and helpful. I always book with them.”

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Posted 1 year ago

“The booking process is always so easy, & you can make amendments anytime. The carpark I used was spot on Ringway at Manchester great carpark with plenty of spaces”

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Posted 1 year ago

“Easy to book and use, close to departures.”

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Posted 1 year ago

“Quality service and great value.”

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Posted 1 year ago

“We have used HE for many years and find their service brilliant. We had flight change short notice on last trip and their customer service team when we spoke with them assisted brilliantly.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,070 reviews