Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

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“We have used HE for many years and find their service brilliant. We had flight change short notice on last trip and their customer service team when we spoke with them assisted brilliantly.”

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Posted 1 year ago

“Convenient location but again, barrier asked for payment in exit and so had to get out of car to query and get barrier raised. Almost always happens”

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Posted 1 year ago

“Great price for overnight stay and weeks parking. Ideal proximity to the airport with simple booking in and out process.”

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Posted 1 year ago

“Quick , easy and affordable”

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Posted 1 year ago

“Always easy to use.”

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Posted 1 year ago

“Very efficient valet parking arrangements at Birmingham. Highly recommended.”

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Posted 1 year ago

“All worked smoothly at the Blu car park Stansted no problems with automatic barriers”

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Posted 1 year ago

“I use Holidays extra’s regularly. The transfer vehicle was clean & on time, driver was happy well dressed & could speak English. He helped us with our bags & chatted to us on the journey. I have awarded a 5, because the last transfer with HE was an epic fail. This was much better. Sjx”

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Posted 1 year ago

“Couldn’t have got a closer hotel and long stay parking to the airport. Beds and rooms clean and comfy. Menu and choice of food in the bar was very disappointing. Although what we had was very nice and tasty.”

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Posted 1 year ago

“Everything from the directions to find it, to the reception, to the transfers was great. Especially coming back a bit tired!”

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Posted 1 year ago

“Excellent service. All booked cars for travel from Airport to Hotel and return on time and good journey to Hotel and return to Airport. Would highly recommend to friends and family. Will definitely use again.”

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Posted 1 year ago

“Excellent pick up arrangements.”

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Posted 1 year ago

“Would strongly advise to not book Airport transfers with Holiday Extras. Our flight was delayed by 3hours and on top of the stress of the delay, 2 small children etc. having to worry about being left without transfers ruined the start of our holiday. Holiday extras is an intermediary and it was clearly apparent! The phone number given for the transfer provider wasn’t working and no way to contact holiday extras. On top of that due to having signal issues on the plane the app wasn’t working properly and my booking got cancelled, I found out the day after that I wasn’t getting any refunds. Not only this but when I managed to contact holiday extras through whatsapp via msging I was advised that they couldn’t help. I was contacted after making a complaint however 8 days and no response. Feedback would be make it easier to help customers who are in a vulnerable position and make it easier for customers to contact you! No family should be left at a foreign airport worrying about how to start a holiday!”

Helpful Report

Posted 1 year ago

“Quick and easy transfer to the airport. Only quibble was the barrier would not lift automatically for the second occasion, so had to press intercom and get a token to exit.”

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Posted 1 year ago

“I booked airparks express at BHX. Short bus trip , no hassle.”

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Posted 1 year ago

“Easy and straightforward parking. Convenient for departures terminal 3.”

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Posted 1 year ago

“Everything is so straightforward with no hassle, I book meet and greet every time we go away would not use anyone else.”

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Posted 1 year ago

“Everything was as it should be...room at the Hilton T5 was clean and spacious. No issues with parking at the hotel or the transfers.”

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Posted 1 year ago

“Seamless car parking. Good instructions”

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Posted 1 year ago

“Aspire lounge in Edinburgh- very good experience before flight. Paying for Prosecco etc not so good though. Decent selection of beers and food”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,071 reviews