Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,658 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,658 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to book our car parking, and everything is retained in the app”

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Posted 1 year ago

“very easy to use”

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Posted 1 year ago

“Great service use it all the time when flying from Glasgow”

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Posted 1 year ago

“This is such a lovely hotel with friendly staff and comfortable rooms. The location is perfect for the airport 😊”

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Posted 1 year ago

“Easy to book, excellent hotel with secure parking.”

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Posted 1 year ago

“Exceptional service”

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Posted 1 year ago

“Great value”

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Posted 1 year ago

“Liverpool airport car park was excellent, could be cheaper”

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Posted 1 year ago

“Seems to be the best place to get best value on at airport parking. Use every year. Never been disappointed.”

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Posted 1 year ago

“Our coach transfer to our hotel was dreadful, the coach was very old, could hardly get up the hills and as it was raining it leaked, our hand luggage on floor by our feet was very wet and ruined lots of paperwork in our bags and also got my shorts wet when I put bag on my lap”

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Posted 1 year ago

“I’ve always used them. There is sometimes a glitch when booking on th app that it doesn’t recognise your return flight if returning from a different destination. So this time my car wasn’t ready even though I confirmed my return flight details.”

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Posted 1 year ago

“Excellent service, easy to check in and out, regular buses and friendly and polite staff”

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Posted 1 year ago

“Disastrous. Waited an hour for my car to be delivered back to me upon landing back at Gatwick. Cocky, rude & dismissive employee told me ‘wasn’t his problem that he was busy that evening!’ Will not use again.”

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Posted 1 year ago

“Very easy to use, we parked up and was on the bus to the airport within 10 minutes. On return the bus was waiting at the bus stop, seemed they new when your flight returned as was waiting for you! Definitely use again”

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Posted 1 year ago

“The car park was easy to find, we waited a few minutes and were at the airport in minutes. Coming home we rang and the bus was waiting for us. Excellent service and will use again. Thanks 🙂”

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Posted 1 year ago

“Excellent price and recommendations for parking options.”

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Posted 1 year ago

“Short Transfer . Regular buses . Staff very friendly. Would use again .”

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Posted 1 year ago

“Signage into the car park not clear in daylight, and not updated to satnav so very difficult to find the entrance, then once inside not clear how to find a space to park, parking bays rather narrow.”

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Posted 1 year ago

“Affordable parking, quick and easy to get to and from the airport. Thank you!”

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Posted 1 year ago

“Dropping the car off went great, but collecting the car after travelling for over 20 hours was not, I was told I needed to pay an extra £20 as I had collection from a different terminal, which I had paid for when booking so I had to search my emails to prove this, then they gave me a ticket and said that’s fine you have nothing outstanding scan this when you leave and you won’t have to pay, when we got to the barriers to exit and scanned the ticket the machine said we had an outstanding amount of £7.50 to pay and as there was a queue of cars behind us we ended up just having to pay this, we had already paid just shy of £240 for the parking so to end up paying extra is ridiculous and the last thing you need after a long flight home”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,658 reviews