Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

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“Very dated rooms but comfortable bed. Parking was good. All in all would consider using again”

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Posted 1 year ago

“All smoothly done from parking to drop off keys Bus journey to the terminal and back is very cramped and not easy to get heavy case on and off Return for the car is the same but easy to get keys and collect car and drive away Would recommend pre booking early through app.”

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Posted 1 year ago

“The parking all went well, but the arrangements for exiting the "orange car park barrier" is difficult. long queues with many persons unable to operate the ticket scanning machine, I was unable to scan my ticket & could only raise the exit barrier by paying an exit fee of £6.00 when the fee had already been included in the parking charge.”

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Posted 1 year ago

“Very helpful and everything worked out well. Thank you”

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Posted 1 year ago

“Easy to find, no problems with entry or exit. And for once it was in the daylight”

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Posted 1 year ago

“Very easy to find and no hassle entry and exit.”

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Posted 1 year ago

“Triangle Parking Southampton Cruise Port - the car park is open with no barriers or anything to stop anyone from walking or driving in, there was no direction or anyone on hand to provide security or any direction on where to park, the car park does appear to be covered by CCTV cameras.”

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Posted 1 year ago

“Great place to park the car, only downside is that it's a 10-15 minute on the bus that's why I gave 4 stars, buses were coming every 5-10 mins but we managed to catch it on time.”

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Posted 1 year ago

“The camera machine didn’t recognise my number plate in entry and had to wait 10 mins for the security to answer the intercom. Not the best start.”

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Posted 1 year ago

“The company got my parking times wrong on my booking so I was charged an overstay fee of £15 when leaving jet parks 3 car park.”

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Posted 1 year ago

“Holiday Inn was excellent however DO NOT USE AIRPORT PARKING MANCHESTER. Waited 50 minutes to be picked up, they also kept our car key which we were not happy about! On return a couple’s car had been moved to an unsecured location and vandalised - smashed windows. They had a really bad attitude too. Never Again… Please check all reviews before using this car park.”

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Posted 1 year ago

“Really smooth drop of and pick up, friendly and helpful staff”

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Posted 1 year ago

“Good service, easy to use and competitive pricing.”

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Posted 1 year ago

“Easy to book, no issues good price.”

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Posted 1 year ago

“Everything as expected. Arrived 5 mins before time on ticket and barrier opened, founds space within a couple of minutes, super close to terminal literally 2 minutes walk, much easier and simple than the current meet and greet service on offer at this airport that we usually use. Will defo book this one again”

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Posted 1 year ago

“Really good, so straight forward and no hassel. 100% recommend”

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Posted 1 year ago

“Fab hotel, so handy for the airport, great staff”

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Posted 1 year ago

“Cab driver in Budapest did not recognise the Holiday Extras booking number, despite numerous attempts to convince him. It meant we were stuck waiting at arrivals for a cab to turn up that never did. Felt massively let down by Hol Extras despite the cab driver calling 2 hours after arrival to apologise. We lost 1 evening of a short weekend break so not impressed at all. Also attempts to wash hands of the blame for this is very disappointing and not something I would have expected of Holiday Extras.”

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Posted 1 year ago

“Excellent service fron start to finish”

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Posted 1 year ago

“Nice food and drinks and relaxing start to the holiday”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,070 reviews