Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,167 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,167 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to use. Very close to terminal”

Helpful Report

Posted 1 year ago

“Helpful check-in operators on arrival. On our return a nice lady staff member - having noticed my advanced years! - offered to have our driven nearer to the office as it was located at a far corner. We declined, but really appreciated her concern. Her genuine concern.”

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Posted 1 year ago

“Mere Court hotel is an fab base to start your holidays. We have had excellent service both times we have used the stay and park option for Manchester airport. Taxi service to and from the airport was smooth and hassle free. Would def recommend”

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Posted 1 year ago

“100% spot on service arrives 5.00am simple check in and key handover bus immediately waiting on return bus awaiting straight forward key return car parked 5 yards away and on way home within 10 mins of leaving airport building to get bus”

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Posted 1 year ago

“The mid stay is a long way from T1&T3 There is no signage in the MidStay to get you on the right track to the terminals (plenty of Signage back from the terminals to the MS though) Signage for the car exit ramp is practically non existent and direction of travel arrows very misleading! Would only use this car park again if there was nothing at all available. It was also expensive.”

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Posted 1 year ago

“Parked car 6 miles away from actual car park I dropped it off at, not told by anyone car would be moved.”

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Posted 1 year ago

“The hotel was excellent and the parking very good. The Hoppa bus transfer was very poor! Despite being assured that there was a bus every 30 minutes we had to queue for over an hour after an overnight flight. I could not recommend this service.”

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Posted 1 year ago

“Great service everything went like clockwork great app to use”

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Posted 1 year ago

“Soo easy mobile app Recommend it”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Easy App to use. However No One lounge Gatwick south now rather grubby and dull. Food ok but rather Luke warm . Hole feeling was depressing”

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Posted 1 year ago

“Have used these several times very happy with their service”

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Posted 1 year ago

“Good service. Drop off was a little chaotic. But pick up was excellent”

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Posted 1 year ago

“Great as usual.”

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Posted 1 year ago

“Always a great service, and always knowing your car is secure.”

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Posted 1 year ago

“excellent really smooth drop off and pick up. In the road within 15 mins of being through to the outside of the arrivals hall”

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Posted 1 year ago

“Easy to use, easy to book, good service if any issues.”

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Posted 1 year ago

“No waiting around for a bus. Great”

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Posted 1 year ago

“I accidentally booked for 12 days rather than 5 I pressed the wrong button they are close to each other. When I realised my mistake and emailed them they basically said not our problem”

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Posted 1 year ago

“Parking was perfect, bus left regularly and didn’t take long, parking facilities and staff were great. Would definitely use again and book through holiday extras.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,167 reviews