Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,187 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Great service, very friendly.”

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Posted 1 year ago

“All worked well, but they had not received your confirmation. I showed them the email, and all was good.”

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Posted 1 year ago

“Easy booking process for Skyport and a flawless service from them as always.”

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Posted 1 year ago

“EASY TO BOOK EASY ACTIVATION”

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Posted 1 year ago

“Easy to book easy to use and access”

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Posted 1 year ago

“Fantastic service. Very friendly team.”

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Posted 1 year ago

“Very efficient service, very prompt and right next to the terminal.”

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Posted 1 year ago

“Happy enough with the parking meet and greet but a little pricey in my opinion”

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Posted 1 year ago

“Excellent quick and efficient especially when you arrive at 1.30 in the morning shattered”

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Posted 1 year ago

“Your service was absolutely fine - we have used you many times and will continue to do so. The issue is with the supplier, OKmobility. The car was fine, pickup and drop off easy, but the contract is poor. We did not want to pay a lot more to secure a lower excess because we have our own excess insurance. We then had to pay 40 euros extra to secure breakdown cover, which has always been included in previous car hires. The substantial excess (1350 euros) was put through on our credit card. This also incurred a foreign purchase surcharge. On 25 April they sent me an email saying the car return was fine and the excess would be refunded. As of today, twelve days later, this has not happened. I have replied to the email and tried ringing various numbers in Mallorca without actually getting through to anyone. Anything you can do to resolve this would be helpful. It is a pity because the actual hire, vehicle etc was fine.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Booked parking and airport lounge together. Everything went as expected so no complaints from us 5*****”

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Posted 1 year ago

“Easy to book (Jet Parks). No problems with number plate recognition (as experienced with other car parks!). Shuttle bus transfer went smoothly.”

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Posted 1 year ago

“Easy to book and a good price, safe and secure parking next to T2 departures. Will use them again.”

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Posted 1 year ago

“Easy process to book a room and car parking with the added service of a shuttle bus”

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Posted 1 year ago

“Courteous and polite, took phots of car.”

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Posted 1 year ago

“Great service, easy to access and reliable!”

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Posted 1 year ago

“Great service close to airport. Security of car park is excellent.”

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Posted 1 year ago

“Last minute booking for airport meet and take to hotel in Barcelona, all went to plan with no issues.”

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Posted 1 year ago

“Everything went as planned no hitches.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,187 reviews