Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

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4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

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Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

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“Excellent service from all members of staff. We dropped off the car at 3am, planning to collect 10 days later at midnight. Even at those times of night, staff were friendly and helpful. Bus driver was particularly brilliant. Flight was delayed by 3 hours on the way back, but no problems for APH. Car was ready to go. Bus to terminal was quick and easy both ways. Have used before and will absolutely use again.”

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Posted 2 years ago

“Signage to green car park unclear. We ended up doing a loop and going via the airport terminal which cost us £7.00”

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Posted 2 years ago

“Excellent customer service, easy procedure to follow. Friendly, helpful bus driver. Probably would have been easier if the sign had Main Exit on it, when getting out of the car park.”

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Posted 2 years ago

“I love meet & greet, use them every time Never any problems and always on the ball if I have been delayed”

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Posted 2 years ago

“Good to be able to park securely & close to terminal at Liverpool. BUT, it is impossible to amend booking online as instructed. Had to speak to AI which is slow & I was charged the extra £15 fee because I was unable to make another amendment within time limit.”

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Posted 2 years ago

“All good ,friendly driver.will use again. 👍”

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Posted 2 years ago

“No issues, booked and parked Stanstead and buses are handy to terminals. Exit was straight forward with Anpr exit barriers.”

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Posted 2 years ago

“I made a mistake and booked long stay, realised my mistake and immediately cancled and had confirmation of that. Then re booked mid stay as I intended and had confirmation of that. All good I thought. Parked in mid stay only to be presented with a £450 bill on departure 😡”

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Posted 2 years ago

“Very relaxing and calm in the Airport lounge ,and has improved since last time we went there”

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Posted 2 years ago

“Good start to holiday”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“Great experience from drop off to pick up. Have used this service many times. The new key collection is very efficient and easy to use. Even for a Octogenarian like me”

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Posted 2 years ago

“Excellent. Everything went so smoothly. In a very convenient location. Will definitely be using again next time we travel from Gatwick. Thank you.”

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Posted 2 years ago

“Disappointed this time with Parking. Tried to get out of car park only for Machine to request Payment of £175 before Barrier would raise. Went into Office with proof we had paid Gentleman sorted it out. Reg put in wrong Another 4 cars gad same problem.”

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Posted 2 years ago

“Good value. Regular shuttle buses. Our driver very helpful and cracked jokes all the way. I paid for flight delay insurance. Our flight was 24 hours late and had to pay £15 excess charge. The insurance claim was responded to within 48 hours informing me the £15 will be refunded. All good.”

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Posted 2 years ago

“Excellent price for airport parking and lounge. Would recommend.”

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Posted 2 years ago

“Good service and near airport”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Price was very reasonable parking was a bit of an issue but we did find a space eventually so all told very pleased”

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Posted 2 years ago

“Brilliant value and easy parking. Would recommend.”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,071 reviews