Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,189 Reviews

84 %

of reviewers recommend Holiday Extras

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Metrics

4.3

Based on 9,189 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Last minute booking for airport meet and take to hotel in Barcelona, all went to plan with no issues.”

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Posted 1 year ago

“Everything went as planned no hitches.”

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Posted 1 year ago

“Everything ran smoothly, instructions clear and good price. Hotel and Airparks staff friendly and helpful.”

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Posted 1 year ago

“Used for airport parking and resort transfer. I would highly recommend.”

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Posted 1 year ago

“Very good value for money. Friendly staff happy to help.”

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Posted 1 year ago

“Easy to find. Simple and easy process. Will use again.”

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Posted 1 year ago

“Really like this service, it's very convenient for Terminal 1 and the staff are always happy to help. There was a bit of a delay on the shuttle bus when we arrived back but other than that all went very smoothly.”

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Posted 1 year ago

“There waiting on arrival. V efficient”

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Posted 1 year ago

“Great customer service. Polite and friendly team at Reception, Bar, Dining area. All clean. Comfy bed”

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Posted 1 year ago

“Always perfect with holiday extra so easy to park and straight into a bus and the same coming home wouldn't go with anyone else”

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Posted 1 year ago

“Excellent price and service”

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Posted 1 year ago

“The hotel was great, you can’t go wrong in a premier inn. We ate in the bar, food was good & service was great. We also had blue circle meet & greet parking. Drop off at the short stay, level 4. Drop off was ok but didn’t feel very organised. When we returned we called them an was told our car would come in 20 minutes. It was over 45 minutes and the service was very poor with one guy sat on the floor in the entrance to the lifts with a mobile phone chasing all the cars that hadn’t arrived yet. I chose meet & greet so that when we landed after a long flight we would be straight into the car and on our way home. Sadly this didn’t happen and we felt it would have been quicker to get offsite parking and jump on a shuttle back to our car.”

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Posted 1 year ago

“Easy and straightforward experience”

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Posted 1 year ago

“Easy to find, park and get away 😁”

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Posted 1 year ago

“Car was over 20 minutes late on return - staff were dreadful and displayed zero customer service skills - they couldn’t pay for the car parking ticket so I had to pay myself. They didn’t even come to tell me this - I had to keep getting out of the car and chasing. Not a meet and greet service - just annoying and stressful.”

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Posted 1 year ago

“Meet and park at T3 Manchester is brilliant and especially the key box collection”

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Posted 1 year ago

“Good price however directions for car park were confusing and the parking barriers didn’t recognise our registration so had to contact the assistant via the call button at the barrier on entry and exit When we returned to the car there was a dent in the door I assume from a car parked next to us in the very tight parking spaces”

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Posted 1 year ago

“Really good service will definitely be using again”

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Posted 1 year ago

“Very good value for money in terms of parking. Reception area, bar and restaurant are clean and welcoming. The rooms are small and tired , but adequate for a one night stay.”

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Posted 1 year ago

“Everything worked nice and smoothly.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,189 reviews