Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,189 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,189 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“The Radisson Red was very good. Clean, comfortable room with easy walk to the terminal. Blue Circle meet and greet was poor. As instructed we contacted them when we were at Baggage Claim and were told our car would be ready for collection in 25 mins. 25 minutes later when we got to the multi storey car park the Blue Circle representative did not have our keys and he could not confirm where our car was. We had to wait another 30 mins before it arrived. We would not use Blue Circle again.”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Clean and comfortable room and bed. Very cost effective. Also walkable to terminal.”

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Posted 1 year ago

“Best price I’ve found, thanks 🤩”

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Posted 1 year ago

“Hotel stay was very good. I would never use Blue Circle parking again. No one answered phone before we arrived, as they asked us to call 30 minutes before we arrived. We could not find anyone to accept our car keys, there was no obvious representatives around and we had to ask Purple Parking reps where to find them. On arriving home, once again, no one answered phone call after we’d collected luggage for ages. When we did get through, we were told car would be with us in 20-30 mins. Not what we wanted to hear after a 20 hour flight.”

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Posted 1 year ago

“Use secure parks every time as it’s straight to the airport door and back , great service never have to wait long for bus , highly recommend”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“By far the best meet and greet I’ve ever used so easy to find and use , only one small point I couldn’t find my car on return but iff I had took the time to read the tag attached to my keys I would of realised where it was parked”

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Posted 1 year ago

“Extremely efficient and quick service. It's what we've come to expect having used them quite a few times now.”

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Posted 1 year ago

“When we arrived in Edinburgh, we did not appear to be held up but I was not allowed to leave the car park until I paid £16 to get out. The operator was not very helpful when I asked what the £16 was for, he said it was for being late and when I asked how late I was, he replied "less than 24 hours" I just paid and left - not impressed at all”

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Posted 1 year ago

“The overnight stay at Hilton Gatwick was excellent but we will never use Cophill parking again. It was a shambles. Very tasty 'office' and very ubrupt staff. On our return we ran and were told the pickup bus was coming now. One hour and several phone calls later the bus arrived but the driver was arguing on the phone with the office and we were waiting another 15 minutes. We have used different companies in the past but we will never use this shambles again”

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Posted 1 year ago

“Quickness and simplicity of vehicle drop off, transfer to nearby airport and on return quick transfer to Skyport and left in our vehicle with ease. Skyport operates a very secure process. Overall very good for price and customer service on this occasion. On a previously cancelled holiday in 2024, the refund under terms and conditions was completed quickly without any conflict. Will always use Skyport when flying from Glasgow.”

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Posted 1 year ago

“Transfer was excellent both ways”

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Posted 1 year ago

“So easy to check in buses on time hassle free”

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Posted 1 year ago

“Brilliant very easy to park”

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Posted 1 year ago

“Reliable service”

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Posted 1 year ago

“I like Holiday Extras, used in the past and will use again. It was not a good experience on return to Bristol Airport. Flight delayed arrived about 2am. Long queue for overwhelmed bus for silver parking, nowhere to shelter from heavy rain. Very rude, unsympathetic woman at overwhelmed key collection desk. Seemed indignant that customers had actually arrived. Long walk to car in heavy rain. Poor exit signage in car park. Will NOT use again. I cannot recommend Bristol Airport Silver parking, was expensive, chaotic and not customer friendly.”

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Posted 1 year ago

“Had several cruises from here Never been disappointed”

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Posted 1 year ago

“Great price but a bit off a walk for someone who has mobility issues”

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Posted 1 year ago

“I have used holiday extra for the past 20 plus bookings at various airports. Perfect, hassle free every time”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,189 reviews