Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,189 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,189 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault great service”

Helpful Report

Posted 1 year ago

“Used the I Love Meet and Greet at Gatwick Airport and have to say I was so impressed!! Everything went really smoothly. You phone when you’re 10 minutes away from the airport and a member of staff was waiting for us on arrival at the drop off zone. He was so friendly and efficient and we were inside the terminal within 5 minutes from handing the car over. On our return we phoned after collecting our luggage and probably waited about 2 minutes max for our car by the time we arrived at the drop off zone again. I have no hesitation in recommending this service and will definitely be using anytime I fly from Gatwick. Well done I Love Meet & Greet, very professional service and friendly efficient staff.”

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Posted 1 year ago

“My wife and I booked the Drop and Go parking and the Ibis Manchester Airport Hotel. The parking was easy with helpful staff.on arrival you are directed to park in a lane nose to tail there is a staff member directing you when to stop.you make a note of the lane number that you have parked in. Then you go to drop off your car keys.There are self service screens to do this but a very pleasantly and helpful female member of staff talked me through the process. You need your reg number and return flight number She took my car keys and off we went to the transfer bus, very easy. The Ibis hotel was fine for a one night stay before your flight and is a short walk to Terminal 2. On our return the transfer bus back to the car park was waiting at the bus stop on arrival at the car park you retrieve your keys by scanning your parking receipt and a box opens with your key inside. Don't press the screen to hard just press it gently to retrieve you key. My car was parked perfectly with its space and was unmarked.”

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Posted 1 year ago

“Easy booking, checking in and collection.”

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Posted 1 year ago

“Very good service throughout”

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Posted 1 year ago

“I found the service easy to use. The people friendly and helpful.”

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Posted 1 year ago

“Saved some money on parking, though exit didn't work as smoothly as usual. Mid stay is a good arrangement but I would prefer a cheaper option further away; however this is not available for a three day trip. Once you're into catching a bus, the whole concept of "Mid", "Long" stay or "Jetparks" is totally irrational. Price vs transfer convenience is the only consideration.”

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Posted 1 year ago

“Bit of a long wait once on the coach before we left airport. Something like 1 hr 15mins.”

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Posted 1 year ago

“Great service. Thanks”

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Posted 1 year ago

“Hotel has ideal location in the Gatwick North Terminal. Maple parking reception is in Sofia hotel car park which is just adjacent to North Terminal entrance. Hotel is modern and clean with a friendly welcome.”

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Posted 1 year ago

“Simple and easy”

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Posted 1 year ago

“Very helpful staff, including assistance on a very wet evening.”

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Posted 1 year ago

“Good service, easy.”

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Posted 1 year ago

“Good location close to airport with prompt transportation to and from the terminal.”

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Posted 1 year ago

“Very easy parking with great access to airport, reasonable price”

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Posted 1 year ago

“Used APH for Gatwick, easy check in, transfer and return etc. cheapest price with holiday extras.”

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Posted 1 year ago

“Fantastic, no problem with entering or leaving the carpark and a good price”

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Posted 1 year ago

“It was really easy to park in the multi storey and straight into the airport. We had a very lengthy delay in Tenerife and were really worried about the car park but there was nothing to worry about as there was no extra charge made cannot thank you enough”

Helpful Report

Posted 1 year ago

“Excellent parking position, good price and efficient booking system”

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Posted 1 year ago

“We always used holiday extras to book airport parking. Never had a problem before but on this occasion the barrier didn’t open when we approached in our car at 02:30. We used the buzzer (after some difficulty seeing at this time) and gave the booking number to the operator who opened the barrier remotely and gave us a token to use in the machine, for our exit 2 weeks later. The operator informed us that the camera couldn’t read our number plate. Wouldn’t put us off using again”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,189 reviews