Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,703 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,703 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Parked up within 100 metres of departure hall. Seamless entry and exit.”

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Posted 1 year ago

“Arrived to book in just behind lots of people booking in themselves attending a convention. Had to wait in line with these before booking in ourselves. Should have had more staff on to speed things up. Otherwise, no complaints.”

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Posted 1 year ago

“Have used this before and generally very happy but this time small damage to wing mirror but fixable and the car was covered in bird droppings which has not happened before so am unsure if parking area of cars has changed as a number of the cars returned that night also covered in same”

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Posted 1 year ago

“Always use fantastic place to park and a fantastic bus to airport”

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Posted 1 year ago

“Quick and easy, completely hassle free”

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Posted 1 year ago

“Hard to find a parking space when we arrived. Cars parked in odd places. Drop off and pick up was fast but bus parked in wrong bay at the airport on our return. Bus driver never came to stop to tell customers. No announcement made by bus driver of stops, so some confusion about where to get off for our car park and position of car. Other than that fast and efficient entry and departure.”

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Posted 1 year ago

“Easy access to car park value for money a quick drop off and pick up at the airport...”

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Posted 1 year ago

“40 minute wait at the depot for as many customers as possible rather than good service, late at terminal so had to rush. 35 minute wait on return was about to phone when coach turned up. At depot on departure and return service good. But distinct lack of coaches. Will not use again.”

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Posted 1 year ago

“Park8ng eas sold as meet and greet but it isn't your just in terminal 1 carpark!”

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Posted 1 year ago

“Everything went according to plan.”

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Posted 1 year ago

“Always use Holiday extras as I like the way they keep you informed. This time we used purple parking through them, which was an easy transaction and felt safe and secure for our car. Very competitive. Thank you”

Helpful Report

Posted 1 year ago

“When we arrived at the hotel they weren’t expecting us, the man behind the desk must have taken at least 20 minutes to sort it out. On the website it said the cost of the taxi to airport would be around £15, it was £30 with the drop off cost. We got the taxi outside the airport which was £20 quid. It was 4am when we got back to hotel and they told it was cancelled due to a no show. The young man added us. The next morning no breakfast included and so I went to self checkout screen and no sign of our name. Had to wait for the young man to finish with a customer to deal with us. I paid nearly £200 plus £50 on transportation. Really poor all round. The hotel was lovely, bar very nice and the room excellent.”

Helpful Report

Posted 1 year ago

“Excellent, you just drive to the barrier, your number plate is read the barrier opens and you drive to an open area. Park the car wait for the bus and it takes you directly to the terminal return the same . Have now used mid stay at least 5 times and will continue to do so.”

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Posted 1 year ago

“A excellent service and perfect stay to unwind before going on holiday....would definitely recommend to others. It takes all the stress out before your holiday.”

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Posted 1 year ago

“LBA perfect checking in bus waiting straight to airport 5 mins used same many times thourly recommend”

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Posted 1 year ago

“Easy to leave my car as always and easy to pickup as always Staff were very helpful too”

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Posted 1 year ago

“Excellent straight forward service”

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Posted 1 year ago

“Excellent, fast service. Having used many times before was familiar with procedure. No need to phone on return is a bonus and although 2 hours late, no surcharge requested”

Helpful Report

Posted 1 year ago

“Useless signage to and from Terminal 1. A very convoluted walk, thankfully it was dry weather and we didn’t have too much luggage.”

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Posted 1 year ago

“Couldn’t find the desk on return. We walked so far we might as well have parked in the offsite car park and got the bus! Even with this delay, our car still hadn’t arrived. Drop off was good though.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,703 reviews