Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,649 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,649 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“.easy to book. Reasonable price, excellent customer service from team .”

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Posted 9 months ago

“Stayed at the Brittania Hotel several times in the past. This visit was just as good as previous ones. Very convenient for the airport, small but well appointed room and an excellent breakfast. Won’t hesitate to use again.”

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Posted 9 months ago

“One of the 2 entry barriers did not appear to be recognising number plates. The person in front of us experienced problems and so did we, but people were flying through the other (left hand) barrier. No problems after we reversed out and changed queue! Took 15 mins to find a space to park as very few free spaces in the whole massive park. Waited a long time for a bus from the airport to return to the park. Bus stop not very clearly signposted at the airport. Only marginally cheaper than taking a taxi now.”

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Posted 9 months ago

“Hotel great, drivers from and back to Skyport were very good.”

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Posted 9 months ago

“Very much,only couple of minutes took for my booking, very easy and value”

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Posted 9 months ago

“The signage within car park 1 really needs improvement. I found myself going around in circles trying to find a place to park. Otherwise, everything was good with entry and exit fast and efficient.”

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Posted 9 months ago

“Very easy to use, Manchester airport.”

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Posted 9 months ago

“Airport premium car park - Normally have no problems but this time on our return the barrier wouldn't accept our ticket, after a long day travelling it was the last thing we needed stuck in the airport car park. Saying this we will definitely book again.”

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Posted 9 months ago

“Brilliant thanks 👍”

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Posted 9 months ago

“Great service in and out of car park seamlessly.”

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Posted 9 months ago

“Easy to use at Liverpool for sure hope prices do not rise again”

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Posted 9 months ago

“Easy to use, hassle free parking fir Heathrow”

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Posted 9 months ago

“Car park perfectly located for Manchester T2.”

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Posted 9 months ago

“It is a convenient and efficient service and worked well.”

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Posted 9 months ago

“Fantastic lounge very relaxed , great start , very good choice of food great coffee, and the toilets are inside the lounge this is a big plus , overall I would recommend this lounge I have used it on a few occasions and we both like it very much so thank you to your staff they are definitely doing a super job”

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Posted 9 months ago

“Brilliant service”

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Posted 9 months ago

“Very happy with parking and hotel Gatwick Worth, the problem came with contacting the taxi that came to pick me up at the end of my holiday. I did as instructed and stood beside express pick up sign on floor 0. I couldn't hear or understand the driver on the phone who came to pick me up He got quite irate at the time but okay when he finally located me. Not pleasant experience.”

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Posted 9 months ago

“All worked really well.”

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Posted 9 months ago

“Leaving your car in the Silver Zone is simple to do and it’s safe. At least we have not had any problems.”

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Posted 9 months ago

“Car Park 1 at BHX very easy to access. Quite busy but plenty of space on upper floors. Prefer self park and retaining keys. One star removed because asked for additional fees to alter arrival time. Previously, always able to do this free???”

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Posted 9 months ago

Holiday Extras is rated 4.4 based on 9,649 reviews