Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“So easy and simple. No problems from arrival to departure.”

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Posted 9 months ago

“Great off site parking for Liverpool airport. Helpful Members of staff. Secure Good transfer service to the terminal Easy to contact Would park here again”

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Posted 9 months ago

“Staff at drop off were excellent talked me through the new automated check in service. Bus returned for us without waiting for ages and my car was parked at the drop off collect bay ready for me to jump in and drive away. Definitely use this service again”

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Posted 9 months ago

“Transfer to and from the airport in Tunisia was excellent. The drivers were friendly and on time. Excellent service”

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Posted 9 months ago

“Love using Holliday Extras always a pleasure whenever we’re using car parking or airport lounge”

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Posted 9 months ago

“Good service ,very efficient Reasonable cost”

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Posted 9 months ago

“Professional from start to finish. Seamless check in and check out. Highly recommended. Thank you”

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Posted 9 months ago

“The car park itself was great, very easy process of just driving in and out - a completely seamless process. Where we did have a bit of surprise though was the length of the queue for the transfer bus upon returning to Stanstead.. Whether this is the norm we remain unsure.”

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Posted 9 months ago

“Really helpful and handy to have all your information easily available on the app”

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Posted 9 months ago

“Second time used and not issues, should be nice see the times of the buses on special when leaving the parking to the terminals”

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Posted 9 months ago

“Easy booking, good hotel, comfortable stay and easy to get to airport by bus”

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Posted 9 months ago

“Easy booking in. The car had been kept indoors. Very courteous even though our delayed flight impacted on them. Always happy to use them”

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Posted 9 months ago

“Great service into long stay carpark no problem found a park easy enough and directions in and out where great will use this carpark again no problems whatsoever ever”

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Posted 9 months ago

“Hotel was excellent, bus transfer to airport was very good. Holiday Extras is misleading people, I had to get a taxi back from airport to hotel to collect car, there is a standard charge of £30. Information from Holiday extras said approx £19. People should be made aware of this.”

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Posted 9 months ago

“Very easy to book through the app”

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Posted 9 months ago

“Very handy service. Buses are regular. No issues👍🏻”

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Posted 9 months ago

“Knowing it would be there whatever time we flew in.”

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Posted 9 months ago

“Jet Park 3: Easy to purchase the parking but finding parking can be a challenge (and we go out of school holidays). Never wait long for a shuttle to the terminal and the bus drivers are friendly.”

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Posted 9 months ago

“The hotel was awful both rooms smelled of damp and strong body odour also the curtains wouldn't close.”

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Posted 9 months ago

“Brilliant service and great value”

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Posted 9 months ago

Holiday Extras is rated 4.4 based on 10,070 reviews