The Home Depot Reviews

"I hired Home Depot to complete a closet design and installation. They sent three different people to take measurements, then designed a system based on those measurements. I paid in full per their requirements.\r\n\r\nAfter months of waiting for parts with no updates (I had to follow up constantly), I finally scheduled the install. I took time off work, only to be called 30 minutes before the end of the window and told the installation wouldn\u2019t happen. When the installer arrived anyway, he said the design wouldn\u2019t work with the space. He promised a redesign within a week\u2014this never came.\r\n\r\nDespite multiple calls and messages to the installer, the sales rep, and managers, I received no response. After two months of silence, I hired another provider to complete the job. When I asked for a refund, Home Depot kept 35% of the payment, claiming I canceled the job\u2014even though they could provide no evidence of a cancellation or redesign ever being sent.\r\n\r\nThis is unacceptable. Home Depot failed to complete the work, failed to communicate, and then refused to issue a full refund. I\u2019m seeking the return of the 35% withheld for services not rendered."

"I hired Home Depot to complete a closet design and installation. They sent three different people to take measurements, then designed a system based on those measurements. I paid in full per their requirements.\r\n\r\nAfter months of waiting for parts with no updates (I had to follow up constantly), I finally scheduled the install. I took time off work, only to be called 30 minutes before the end of the window and told the installation wouldn\u2019t happen. When the installer arrived anyway, he said the design wouldn\u2019t work with the space. He promised a redesign within a week\u2014this never came.\r\n\r\nDespite multiple calls and messages to the installer, the sales rep, and managers, I received no response. After two months of silence, I hired another provider to complete the job. When I asked for a refund, Home Depot kept 35% of the payment, claiming I canceled the job\u2014even though they could provide no evidence of a cancellation or redesign ever being sent.\r\n\r\nThis is unacceptable. Home Depot failed to complete the work, failed to communicate, and then refused to issue a full refund. I\u2019m seeking the return of the 35% withheld for services not rendered."

"I am so disgusted with home depot. We ordered a starlink router because it would be delivered upnorth on time while we were up there. The delivery date kept changing. I made numerous calls to get this resolved. They all lied about everything. Now trying to get it picked up and returned back to the store. Spent over an hour and fifteen minutes and still no resolution. The worst process ever. The box was suppossed to be picked up 2 days ago, still nothing. All lies, rude managers. People don't understand what you are saying"

"In April I ordered 4(four) Red Drift Roses that came in one gallon containers naked Red. I planted them very excited to get them. They are PINK. Note: none were blooming when I planted them. I am elderly and it was difficult for me to get them planted and then when I contacted customer service I was told to dig them up and return them."

"In April I ordered 4(four) Red Drift Roses that came in one gallon containers naked Red. I planted them very excited to get them. They are PINK. Note: none were blooming when I planted them. I am elderly and it was difficult for me to get them planted and then when I contacted customer service I was told to dig them up and return them."

"The Home Depot new credit card promotion to get a $50 credit on a purchase over $300 IS A LIE. I purchased a dishwasher, protection plan, installation and kit, pluss parts, and haul-away. When they got here to install it, they said they couldn't. I was supposed to have been refunded everything but the dishwasher and protection plan. Either they only refund a percentage of those items, or they don't do the $50 credit for opening a new credit card. Even with a full refund of those items, purchase total is still well over $300. I will pay what I DON'T owe, but I will NEVER shop at Home Depot again! The credit card is destroyed!"

"Order generator on April 10 was to the I would receive the order on April 14 and now it\u2019s push back until 17th. First time they did the same and I canceled. I did try to give them a second chance and now same."