Login
Start Free Trial Are you a business? Click Here

HSBC Employee Reviews

1.6 Rating 700 Reviews
15 %
of reviewers recommend HSBC Employee
1.6
Based on 700 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Has just received the worst customer service from HSBC on the phone. 30 mins on the phone & my query not solved at all
Helpful Report
Posted 12 years ago
I'm shocked that it still shocks me how bad HSBC customer service is....
Helpful Report
Posted 12 years ago
Love my bank!Great customer service,very understanding!Happy
Helpful Report
Posted 12 years ago
I am moving all my banking from HSBC. It's customer service like talking to a brick wall, unresponsive
Helpful Report
Posted 12 years ago
rep ended the call without resolving anything. This has been thoroughly unsupportive & unhelpful.
Helpful Report
Posted 12 years ago
Thank you to your lovely customer service rep. My issue was entirely my own fault and she was great and really helpful!
Helpful Report
Posted 12 years ago
HSBC customer service is terrible. Like seriously bad. .___.
Helpful Report
Posted 12 years ago
7 years of agonising customer service with HSBC and the easiest and most pleasant interaction I ever had with them was when I closed my account.
Helpful Report
Posted 12 years ago
HSBC are a bloody joke. Time to change to bank with decent customer service.
Helpful Report
Posted 12 years ago
Time to change bank! HSBC Customer service a joke!
Helpful Report
Posted 12 years ago
HSBC invited me to become a HSBC Premier customer. I get better service as a regular customer at my other banks!
Helpful Report
Posted 12 years ago
It still shocks me how bad HSBC customer service is, such a shame.
Helpful Report
Posted 12 years ago
Customer service at HSBC is always on point
Helpful Report
Posted 12 years ago
I think HSBC have really good customer service on the phone, just spoke to the most helpful guy ever about my online banking.
Helpful Report
Posted 12 years ago
HSBC Have terrible customer service, no care for the customers, stuck in a que for half an hour and not even moved. Sort it!
Helpful Report
Posted 12 years ago
hsbc hsbccreditcard Customer service picks up after 30 mins. Ooops nope. Back on hold again. Not good customer service HSBC!
Helpful Report
Posted 12 years ago
Im shocked that it still shocks me how bad HSBC customer service is....
Helpful Report
Posted 12 years ago
Im shocked that it still shocks me how bad HSBC customer service is....
Helpful Report
Posted 12 years ago
Im shocked that it still shocks me how bad HSBC customer service is....
Helpful Report
Posted 12 years ago
Im shocked that it still shocks me how bad HSBC customer service is....
Helpful Report
Posted 12 years ago
HSBC Employee is rated 1.6 based on 700 reviews