iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service. Goods as described, nicely gift wrapped.”

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Posted 11 years ago

“Efficient transaction and quick delivery. Items as described-lovely”

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Posted 11 years ago

“Goods ordered on Thursday evening and arrived Saturday morning. Everything was perfect and beautifully wrapped with a lovely note inside the package. Thank you so much. Nicki”

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Posted 11 years ago

“Gorgeous product, delivered within expected timescale. Good email comms, and recorded delivery. Beautifully wrapped; even the outer brown paper I could tell had been wrapped by an expert gift wrapper!”

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Posted 11 years ago

“Good product. Arrived on time with lovely packaging”

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Posted 11 years ago

“Lovely! Online web-chat was extremely friendly and helpful. Will be definitely shopping there again soon!”

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Posted 11 years ago

“Prompt, polite and excellent service!”

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Posted 11 years ago

“I bought the recycled tin ladies bike for my Mum who will be 84 on the 7th November. She is very active and is known in Widnes for her bike. She rides into town nearly every day on it. I will let you know what she thinks of it, I love it, it is better than chocolates and flowers, she wouldn't appreciate them. I thought your service was excellent and I like the personal touch with the hand written comments. The packaging was very nice too. If I win the lottery, I will buy the contents of your shop, I love unusual things. xxxx”

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Posted 11 years ago

“Visited the shop today. A quick comparison online and found the shop was highly overpriced. Wouldn't have minded if I wasn't made to feel so inferior by the manageress. I shall not be returning.”

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Posted 11 years ago

Dear Mr Donat, We're concerned to hear you had a negative experience at our gallery. We pride ourselves on our customer service and are shocked to hear you've had a negative experience. I would be grateful if you could email me at chris@iapetus.co.uk with a fuller description of the conversation you had with our manager so I can fully understand the issue. Regards our pricing, we believe we are competitive as best we can be and do compare our prices to our competitors. We generally receive 4 or 5 stars for our pricing. Kind regards, Chris Marks Director, iapetus

Posted 11 years ago

“As always a super product and wonderful service. Chris Swift.”

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Posted 11 years ago

“Very good communication , delivered within time scale and packaged well will use again”

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Posted 11 years ago

“Always thoroughly enjoy shopping with you. Prompt, polite and personal! Thank you.”

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Posted 11 years ago

“I found what I wanted very easily, the price was very good & delivered quickly & well wrapped, even with a hand written note hoping that they hoped the recipient will love them”

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Posted 11 years ago

“Excellent service, item was with me in less than 24hrs .Item was as expected and of good quality.”

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Posted 11 years ago

“Excellent customer service.”

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Posted 11 years ago

“Easy to use site, beautiful stock, amazingly speedy delivery and gorgeous cards ....Will use again & have recommended to everyone. Thank you xx”

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Posted 11 years ago

“Exemplary service - couldn't be improved on ! Ordered item at 1.00pm on Thursday, and had it by 11.00am on Friday - beautifully packaged. Couldnt ask for any better. Delighted.”

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Posted 11 years ago

“Much quicker than expected, and lovely friendly service. Thanks!”

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Posted 11 years ago

“As always, lovely products that are even better than they look online. Despatch is always speedy and packaging is done very well. Definitely would recommend to anyone.”

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Posted 11 years ago

“I have visited this shop in Malvern, which is lovely.. and the internet service was great.. really speedy and everything beautifully wrapped.”

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Posted 11 years ago

iapetus is rated 4.9 based on 2,727 reviews